Ways to Connect with an Academic Advisor
Who's my advisor?
To find out which ACC Advisor has been assigned to you, log in to Navigate360. Your Success Team can be found in the “Appointment” section under “My Team.” If you have not met with your Advisor yet, make an appointment today; it is important to your success to regularly meet with your Academic Advisor!
Academic Advisors are assigned once you have been accepted to ACC.
- Prospective students should contact our Admissions office for support with the application and getting started next steps.
- If you are a Concurrent Enrollment student taking college classes while in high school, you will meet with one of our Concurrent Enrollment Staff for advising. Connect with our Concurrent Enrollment department for further assistance.
Ways to Connect
Appointments
Schedule a virtual or in-person individual meeting with your academic advisor. An appointment is a one-on-one session tailored to your specific academic needs, such as course selection, major exploration, academic planning, or any other personal advising concerns. Regular appointments help ensure that you stay on track with your plan and achieve your academic goals.
What to Expect: During an appointment, your advisor will review your academic progress, answer any questions you have, and help you create or adjust your academic plan to stay on track for graduation. Be prepared to discuss any challenges you're facing or any changes to your academic goals.
When Should I Schedule an Appointment? It is best to meet with your academic advisor at least once a semester to discuss your progress or any difficulties you are facing within the semester!
- Meeting with your specific advisor
- New or incoming transfer students within your first semester
- Building your schedule
- Academic planning for more than one semester
- Transfer and career conversations
- Academic concerns, such as Performance Support, Suspension, or withdrawing from course(s)
- Completion of appeals
- Courses not counting in program
How to Schedule an Appointment: Follow our step-by-step instructions to schedule an appointment with your advisor through Navigate360. This guide will help you navigate the process and book your meeting.
Drop-Ins
Drop-in advising sessions are approximately 15 minutes long and provide an opportunity to get your quick questions answers or guidance without the need to schedule an appointment. These sessions are ideal for brief questions or urgent issues that don’t require a full 30-minute appointment.
When Should I Drop-In? Drop-ins are perfect for quick, simple questions or concerns, such as:
- Reviews of how to use Navigate360, DegreeCheck or other academic tools
- Quick schedule adjustments to change classes at the beginning of the semesters
- Asking about upcoming registration deadlines or procedures
- General information about degree requirements
- Clarifying policies on things like appeals, withdrawals, or holds
- Getting guidance on selecting a few courses for the next semester
What’s Not Appropriate for Drop-In? Drop-ins are not suitable for topics that require a more in-depth conversation or long-term planning, such as:
- Review of your unofficial transcripts for your transfer credit
- Full degree audits or comprehensive academic planning
- Long discussions about changing your major or academic goals
- Appeals or disciplinary actions that need detailed review (i.e. Ineligible for Financial Aid Appeal, Suspension Appeal)
- Personal issues that may affect your academic performance (best to schedule an appointment for privacy and support)
What to Expect: During your 15-minute drop-in session, you'll get quick guidance on your immediate questions. If your issue requires more time, your advisor may suggest scheduling a full appointment for a deeper discussion.
Peer Advisor Support
Peer advisors are students who have been trained to assist their peers with common academic tasks like registration, using Navigate360, and answering general advising questions. They are a valuable resource for getting peer-to-peer guidance, especially when you need quick answers to questions that don’t require an advisor.
What to Expect: Peer advisors will be available to help with general advising questions and will guide you through basic processes like registration or navigating resources. They are not a substitute for academic advisors, but they can help you with routine inquiries.
Emailing your advisor is the best option if you have a question that doesn’t require a face-to-face conversation or if you need advice on an issue that can be addressed in writing. If your question is complex or involves sensitive information, it’s best to use email so you have a record of your conversation.
When Should I Email? Email is ideal for quick questions, scheduling requests, or follow-ups after an appointment. If you're not sure whether you need an appointment, you can always email to ask for advice.
What to Expect: You can expect a response within 1-2 business days, but if your issue requires urgent attention, it’s better to call or make an appointment. Be clear and specific in your email to help your advisor provide the best response.
Call Us
Calling your advisor or the advising office is a good option if you need quick help or have questions that need immediate answers. Calls are also helpful if you prefer speaking with someone directly instead of emailing.
When Should I Call? Call if you need assistance scheduling an appointment, have a question that requires a more personal touch, or need immediate assistance.
What to Expect: When you call, you may speak with your advisor directly or leave a voicemail. Be prepared with your student ID and a clear description of your issue. You’ll receive assistance or a call back as soon as possible. If your issue requires a longer discussion, the advisor may suggest scheduling an appointment.
Services
Our advising services are designed to support you at every stage of your academic journey. Whether you’re exploring majors, planning courses, navigating a transfer, or seeking guidance after facing academic challenges, we offer one-on-one appointments, group sessions, and targeted workshops to help you reach your goals.
| Appointment Type | Length of Time | Purpose of Meeting |
|---|---|---|
| Advising & Registration | 1 hour 30 minutes | Brand new to ACC? The Advising & Registration group session is part II of your orientation process to ACC focused on registration. This helps with removing the hold on your account labeled "New Student Advising Required" |
| Suspension / Reinstatement Appeal | 1 hour | Intended for students that have submitted an academic suspension appeal or academic instatement form and need to develop a success plan for structure support and to ensure meeting academic expectations. |
| Appeal Planning & Support | 30 minutes | Assistance with preparing appeals related to academic suspension, financial aid, or other institutional policies. |
| Course Planning & Schedule Changes | 30 minutes | Select classes that fit degree requirements and personal commitments to help with timely graduation, also get support with any adjustments of adding or dropping courses. |
| Degree Progress Review | 30 minutes | Review of academic progress to confirm graduation readiness through DegreeCheck and review any requirements that are remaining. |
| First Semester Advising | 1 hour | Required appointment within your first semester to get tailored support and set up for success. Does not fulfill the "New Student" Advising requirement as part of Orientation. |
| First Semester Transfer Advising | 1 hour | Guidance on how to get started on your first semester with us with prior college credits. Understand how your credits are applying to your degreeplan and support with registration. |
| Health Pathway Advising | 30 minutes | In-depth guidance on prerequisites, ranking criteria, and application readiness into health programs. |
| Major Exploration | 30 minutes | Clarify your interests, explore career paths, and find a major that aligns with your goals—or guide you through the process of changing your major if your interests have shifted. |
| Semester Check-in | 30 minutes | General check-in with your academic advisor to cover academic concerns, campus resources, and degree-related questions. |
| Success Coaching | 1 hour | Gather personalized strategies for academic success, including academic skills, time management, and overcoming challenges. |
| Transfer Out of State | 1 hour | Transfer planning assistance for institutions out of the state of Colorado to help prepare you with any academic requirements, transfer credits, resources, and application process. |
| Transfer to a CO 4-year | 1 hour | Planning your transfer to a college or university within the state of Colorado to help understand your admissions requirements, how credits transfer, and how to stay connected. |
Peer Advisors
What is Peer Advising?
Our Peer Advisors are current students who are here to help you navigate college life! They offer insights from their own experiences, answer your questions, and connect you with resources across campus. Whether you need help registering for classes, finding study tips, or just want to talk to someone who’s been in your shoes, our Peer Advisors are here to support you every step of the way.
How ACC Peer Advisors Can Help You
- Technology Support (myACC, DegreeCheck, D2L, Navigate360)
- Setting-Up Appointments
- Schedule Changes
- Understanding Registration Errors or Holds on Account
- Dropped for Non-Attendance
- Dropping a Course & Course Change Deadlines
- Getting Connected to Campus Resources
- Course Registration
- DegreeCheck Review
- Unofficial Transcript Location/Sending Official Transcripts
- Choosing a Schedule
Contact
peeradvisors [at] arapahoe [dot] edu (peeradvisors[at]arapahoe[dot]edu)
303.797.5664
Quick Question Advising (QQA):
- Monday 1 - 5pm
- Wednesday 1 - 5pm
- Friday- 10am - 12pm
Quick question advising hours are first-come, first-serve and are typically 15-minute sessions. During high volume times, there may be a wait. Call for most up to date peer advisor availability.
