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High-Speed Data Customer Service


Focuses on high-speed data services, equipment, operations and troubleshooting. Covers cable modems, and personal computer hardware and software used in high-speed data services. Provides an understanding of data networking, the Internet and how cable modems interface with it, TCP/IP and the open system interconnection model, cable modem termination systems, and the return paths effect on high speed data service. Note: This course was previously listed as CTC 125.