ACC Puma in front of ACC Cashier's Office at the Littleton Campus

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Cashier's Office

Need to pay tuition, set up your refund preference, enroll in a payment plan, or purchase a parking pass? The ACC Cashier’s Office is here to help!

We provide convenient payment services online, by phone, and in person—making it easy to take care of what you need, when you need it.

Ways to Pay

Choose the method that works best for you:

  • Online: Pay by ACH, credit / debit card, or a 529 account
  • In-Person: Visit our cashier windows for cash, check, or card payments.
  • By Mail: Send checks payable to ACC to our office address.
    Checks payable to: 
    Arapahoe Community College
    Cashier’s Office

    Campus Box 12

    5900 S Santa Fe Drive
    Littleton, CO 80160-9002
    *Note: Please ensure Student ID number (S#) is on checks to ensure funds are applied to the correct account.
  • Payment Plans: Spread out your payments — set up a plan here.
  • Third Party / Tuition Assistance - Contact Billie Thais at billie [dot] thais [at] arapahoe [dot] edu (billie[dot]thais[at]arapahoe[dot]edu) or 303.797.5902

To avoid extra charges, monitor your account regularly. If you drop or withdraw from a class, make sure it’s before the Census, otherwise the charges will remain.

If a payment is returned or is not clear, the following fees apply:

  • Check: $25 NSF fee (ACC)
  • Cashnet ACH: $30 return fee (Cashnet)
  • Nelnet: $25 return fee (Nelnet)

COF

College Opportunity Fund (COF) stipend is accessible to all residents of Colorado that have been living here for 12 months or more and will reduce your tuition by $116 per credit hour. This stipend must be authorized in your student portal (myACC) each semester and will appear on your bill approximately 2-3 business days once it has been authorized. *Note: Only authorize COF once per semester or your 2-3 day window begins again.

Questions or issues about this can be directed to the Records and Enrollment department at 303.797.5621 or acc [dot] records [at] arapahoe [dot] edu (acc[dot]records[at]arapahoe[dot]edu). 

Billing Statements

Monthly Statements / Invoices are generated on the 15th of each month. You can easily locate your statement by:

  1. Logging into your myACC student portal
  2. Locate the Student Finance page
  3. Click on Monthly Statements & Billing Notices Card
  4. Click on Statements to view or print all your statements and/or invoices

If you paid with a valid (non‑expired, open) credit or debit card, your refund will be returned to that card—up to the original payment amount. You’ll receive an email confirming the refund and the amount issued.

BankMobile (BMTX, Inc.)


Almost all refunds are issued through BankMobile. Be sure to set up your BankMobile account and keep your address, phone number, and bank info up to date.  

Recommended: Choose Deposit to an Existing Bank Account—it’s the fastest and most secure option.

Common reasons for a BankMobile refund:

  • Financial Aid disbursement exceeds your semester balance.
  • Dropping a course after paying with:
    • 529 plan
    • Check
    • Bank account
    • Credit card
    • Cash

How the BankMobile Refund Process Works

  • BankMobile sends out refunds every Friday
  • You’ll receive a notification with your refund amount

Delivery Times

  • Direct Deposit: 1–2 business days
  • Paper Check: 7–10 business days (inactive accounts may add 10 extra days)
  • BankMobile Account (Checking / Savings): Funds available on the same day
    • Note: ACC is not responsible for issues with BankMobile accounts—contact BankMobile directly for support

Collections Process

All Colorado Community Colleges follow a standard statewide collections process outlined in the Account Agreement that every student signs.

If your account is sent to collections, the assigned agency will contact you with payment options. If the balance remains unpaid and the agency is unable to collect, your account is then transferred to the Colorado Department of Revenue, which will garnish your state tax refund until your balance is paid in full.

Collection Agencies Used by ACC

  • FH Cann
  • National Credit Management
  • Williams & Fudge

Finance Holds & Collections Steps

  1. Account Hold: A hold is placed on your student account until the balance is fully paid.
  2. Mailed Notices: Two collection notices are sent to your address via USPS.
    • Make sure your mailing address is current in your myACC portal.
  3. Collection Fee: A 30% collection commission is added to your account when it is sent to a collection agency.
  4. 45-Day Window: You have 45 days to resolve your balance before it is reported to national credit bureaus.
  5. State Tax Intercept: As a Colorado state agency, ACC may intercept your Colorado state income tax refunds through the Department of Revenue to recover unpaid debts.
Fall 2025 (202620) Collections

Census Date: 9/3/2025

DateProcessDate of Reference
10/19/25Holds placed on student account for past due term balance10 days prior to registration opening for the next term
1/26/261st collection bill2 weeks prior to current term census date
2/4/26Final collection letter - this is the final letter that will be sent to the student before the account is sent to collections if not paid by the due date listed on the letterSame as current term census date
3/4/26Account forwarded to collection - Day the account will be sent to the collection agency30 days after census or next business date
Spring 2026 (202630) Collections

Census Date: 2/4/2026

DateProcessDate of Reference
2/28/26Holds placed on student account for past due term balance10 days prior to registration opening for the next term
5/22/261st collection bill2 weeks prior to current term census date
6/5/26Final collection letter - this is the final letter that will be sent to the student before the account is sent to collections if not paid by the due date listed on the letter.Same as current term census date
7/7/26Account forwarded to collection - day the account will be sent to the collection agency30 days after census or next business date

Contact

cashier [dot] acc [at] arapahoe [dot] edu (cashier[dot]acc[at]arapahoe[dot]edu)
303.797.5638
M2300

Hours

Monday, Wednesday, Thursday
8am - 5pm

Tuesday
8am - 7pm

Fridays
10am - 5pm

Account Agreement Form 
Account Agreement Form (Spanish)

Related Links

Payment Deadlines for Academic Year 2025-2026

TermRecommended Financial Aid File Completion DatePayment Deadline Census Date (Most Courses)Withdraw Date (Most Courses)
Summer 2025TBDJune 4, 2025June 5, 2025July 22, 2025
Fall 2025 - Early Registration (before July 15, 2025)TBDJuly 30, 2025September 3, 2025November 13, 2025
Fall 2025 - Registration (July 15, 2025 or after)TBDAugust 28, 2025September 3, 2025November 13, 2025
Spring 2026TBDJanuary 29, 2026February 4, 2026April 16, 2026

Census and Withdraw Dates

  • Census Date: Last day to drop a course without being charged.
  • Withdraw Date: Last day to withdraw from a course without affecting your GPA. You will still be responsible for the course tuition.

Important: Always check with Financial Aid before dropping or withdrawing from classes, as doing so may impact your eligibility and could result in owing funds back.

How To

How to Purchase a Parking Pass

How to Enroll in a Payment Plan

How to Set Up Your BankMobile Refund Account

How to Authorize Your College Opportunity Fund (COF)

1. Login to myACC 2. Click on the Student Finance option at the top of the page 3. Click Pay/View bill on the Student Finance card 4. Click on the parking option you want to purchase 4. Click on Checkout at the bottom of the page
  1. Login to myACC
  2. Click on the Student Finance option at the top of the page
  3. Click Pay/View bill on the Student Finance card
  4. Click on the parking option you want to purchase
  5. Click on Checkout at the bottom of the page
1. Login to myACC. 2. Click on the Student Finance option at the top of the page. 3. Find the Student Finance card 4. Click on the Nelnet link
  1. Login to myACC
  2. Click on the Student Finance option at the top of the page
  3. Find the Student Finance card
  4. Click on the Nelnet link
1. Login to myACC. 2. Click on the Student Finance option at the top of the page. 3. Find the Student Finance card 4. Click on the Nelnet link
  1. Login to myACC
  2. Click on the Student Finance option at the top of the page
  3. Click on BankMobile Refunds
  4. Follow the on-screen instructions
1. Login to myACC. 2. Click on the Student Finance option at the top of the page. 3. Find the Student Finance card 4. Click on the Nelnet link
  1. Login to myACC
  2. Click on the Student Finance option at the top of the page
  3. Click on College Opportunity Fund
  4. Select your term
  5. Check "I choose to authorize the use of my COF" and submit