All Colorado Community Colleges are required to use a standard collection process and its referenced in the Account Agreement which students are required to sign.
Item 12 - Collection Fees - To the extent permitted by applicable law, you agree to pay all fees and disbursements and to reimburse us the fees of any collection agency, which may be based on a percentage at a maximum of 40% of the debt, and all costs and expenses, including reasonable attorney's fees, we incur in such collection efforts or in legal proceedings to collect or enforce your indebtedness.
ACC uses three Collection Agencies with a current Commission Fee of 30%:
- Colorado State Collections - 303.866.6560
- National Credit Management - 1.800.526.3213
- Virtuoso - 1.888.982.6703
- Williams and Fudge - 1.800.849.9791
You can determine if your account has been assigned to a collection agency by going to myACC and viewing your billing statement.
If you need help determining the agency to which your account has been assigned, please contact the Cashier's Office at 303.797.5638, option #3.