
Cashier's Office
Due to COVID-19, the ACC Cashier's Office staff is working remotely. You can reach us by email at cashier [dot] acc [at] arapahoe [dot] edu or by phone, Monday - Friday from 8am - 5pm. If we do not answer the phone within 5 minutes, please leave us a voicemail at 303.797.5638. When leaving a message, please include your S#, a brief message as to how we can help you and the best phone number to reach you. We will return your call as quickly as possible.
Need to pay tuition, purchase a replacement ID, or pay for testing? The ACC Cashier’s Office can help. We offer payment services online, by phone, and in-person to make it easy to get for what you need.
*During the 2020-21 academic year, some or all of the instructional formats may change due to an emergency situation affecting college operations, public safety, or public health, including the COVID-19 pandemic. Tuition and fees are charged at the beginning of the semester and will remain in place regardless of any changes in instructional format. Tuition and fees will not be refunded in the event the curriculum delivery format changes for any part of the 2020-21 academic year.
Ways to Pay
In Person
Due to COVID-19, the ACC Cashier staff is working remotely. Please see By Phone or By Mail for more ways to pay your bill.
By Phone
Contact ACC Cashier at 303.797.5638, Monday through Friday, between 8am and 5pm for help with paying online or setting up My Payment Plan.
If you wish to pay over the phone, please call the Cashier’s Office on Thursdays between 12-5pm.
By Mail
If you wish to pay by mail, please make the check or money order payable to Arapahoe Community College for the exact amount due.
Remit payment to:
Arapahoe Community College
Cashier’s Office
5900 S Santa Fe Drive
Campus Box 12
Littleton, CO 80120
Online
Pay online through myACC and the Student Finance page.
MyPaymentPlan
Sign up for a payment plan online so you do not have to pay your tuition all at once.
Spring 2021 - available on November 1, 2020
Deadline to Enroll |
Down Payment |
Number of Payments |
Months of Payment |
---|---|---|---|
December 16, 2020 |
10% |
4 |
January - April |
January 27, 2021 |
30% |
3 |
February - April |
February 24, 2020 |
50% |
2 |
March & April |
Summer 2021 - available on March 2, 2021
Deadline to Enroll |
Down Payment |
Number of Payments |
Months of Payment |
---|---|---|---|
April 23, 2021 |
10% |
3 | May - July |
May 23, 2021 |
30% |
2 | June & July |
June 18, 2021 |
50% |
1 | July only |
Fall 2021 - available on July 1, 2021
Deadline to Enroll |
Down Payment |
Number of Payments |
Months of Payment |
---|---|---|---|
July 23, 2021 |
10% |
4 | August - November |
August 26, 2021 |
30% |
3 |
September - November |
September 24 |
50% |
2 |
October & November |
Spring 2022 - available on November 2, 2021
Deadline to Enroll |
Down Payment |
Number of Payments |
Months of Payment |
---|---|---|---|
December 16, 2021 |
10% |
4 |
January - April |
January 27, 2022 |
30% |
3 |
February - April |
February 24, 2022 |
50% |
2 |
March & April |
The fee to defer tuition and fees through a payment plan is a $35.00 non-refundable enrollment fee per agreement, which will be processed electronically.
Your monthly payment will be automatically charged to the bank account or credit card you designate. Down payment is processed immediately. Additional payments will be charged on the 5th of each month until the balance is paid in full.
Payment Deadlines
Payment Deadlines for Academic Year 2020-2021
Term | Recommended Financial Aid File Completion Date | Payment Deadline (Bill Due Date) | Hold Date for Past Due Balances |
---|---|---|---|
Summer 2020 | April 24, 2020 | June 1, 2020 | August 10, 2020 |
Fall 2020 - Registered prior to July 15, 2020 | June 30, 2020 | August 4, 2020 | October 19, 2020 |
Fall 2020 - Registered on or after July 15, 2020 | July 27, 2020 | September 2, 2020 | October 19, 2020 |
Spring 2021 | December 8, 2020 | January 28, 2021 | February 16, 2021 |
You can check your account balance or financial aid status in myACC under the Student Finance tab.
Billing
Check your account balance or financial aid status in myACC > Student Finance tab. Payment plans for the academic year 2020-2021 are available now. Electronic invoices will be produced on or around the 15th of every month.
Electronic invoices are housed in myACC - 6 easy steps to access:
- Log in to myACC.
- Click on the "Student Finance" tab.
- Find the "Billing Statement" box.
- Click on "View Monthly Statements or Billing Notices."
- Click on the "Click here for credit card payments and/or historical account statements at ACC."
- Find the "Your Bills" box and click on "Banner Sched Inv S..."
You will receive an email notification (to your student email) when electronic invoices are published and available for viewing.
Paying Your Bill
- In Person: Visit our Cashier's Office with cash, check or credit card.
- Phone: Call 303.797.5638 and pay with your credit card.
- Online: Log into myACC, go to the "Student Finance" page and find the payment options box, select "pay with credit card".
- Have Financial Aid in place.
- Apply for FAFSA before the deadlines as recommended in our Payment Deadlines section. This will help make sure your financial aid is awarded before the payment deadline.
- Check myACC for your financial aid award. Make sure the financial aid award covers the entire balance. If it does not, make other payment arrangements for the remaining balance.
- Sign up for a payment plan through myACC.
- Notify Cashiers office of 3rd party billing agreement.
If You Don't Pay Your Bill
- You could be dropped from classes
- Spring 2021– January 28, 2021: If you registered prior to December 8, 2020, for Spring 2021 courses with tuition and fee balances must make payment by 5:00 p.m. MST.
- You could have a hold placed on your account which will impact your ability to add/drop/withdraw from classes or order transcripts.
- You could be sent to collections and an additional collections commission of 30% would be added to the account balance.
Each semester we do our best to notify students of their outstanding balances. However, it is ultimately your (the student’s) responsibility to monitor your account. Outstanding balance notifications are sent to:
- Student email account (@student.cccs.edu)
- Phone number on file via a recorded message
- Text message, if you signed up to receive messages via mobile device through the ACC Notification system through myACC
Outstanding Balance Process
Students with an outstanding balance will receive automatic notices from our system through:
- Your student email account
- Automated voice message
- Text message, if you signed up to receive messages to your mobile device through the ACC Notification system
- If you have an outstanding balance on your account for the current semester, you will be notified the day before and the day of each payment deadline date
- If you are registering between or on a payment deadline date, you will have to pay your full bill to avoid classes being dropped
- If you are dropped for not paying your bill, we will let you know the next business morning about any dropped class(es)
- If you attempt to re-register and the course is full, you will need to find other course(s) or get the instructor's approval to be added back in before the courses add/drop date
- If the courses add/drop date has passed, then you won't be able to re-register because registration for the course is closed
- If you complete your FAFSA less than six weeks before the start of the semester or are waiting for your Financial Aid to be awarded to your account, you may want to enroll in a payment plan to avoid being dropped from your classes
- Be sure to complete the FAFSA before the recommended deadline to make sure your financial aid is awarded before the payment deadline.
- If you have questions regarding Financial Aid, please email the Financial Aid office at finaid [at] arapahoe [dot] edu.
Student Refunds
Refunds will be processed via BankMobile or credit card.
You may receive a refund if:
- Your financial aid is more than the cost of attendance
- You withdraw from courses after paying for them
- You have extenuating circumstances and are approved for a refund
Options for Receiving Your Refund through BankMobile
BankMobile is the service provider for refunds to all Colorado Community College System students. For more information about BankMobile and your refund options, visit the BankMobile website.
View ACC's contract with BankMobile, a Division of Customers Bank.
BankMobile Refund Guidelines
*If you change your address in your myACC, you should inform the Cashier’s Office so it can be updated at BankMobile. This is not an automatic process and requires ACC to notify BankMobile of any address changes. Failure to update your address could result in a delayed refund.
Credit Card Refund Guidelines
Any refunds due to you, including financial aid disbursement, will be credited through BankMobile, unless payments for tuition and fees have been made with a credit card. If a credit card was used to pay tuition and fees directly to ACC, then the following process will be used:
- The refund will be made back to the credit card used to pay for tuition and fees
- The refund made back to the credit card cannot exceed the original payment from that card
- If the refund is greater than the original credit card payment, the excess refund will be processed through BankMobile guidelines
Collections
All Colorado Community Colleges are required to use a standard collection process referenced in the Account Agreement students are required to sign.
Item 12 - Collection Fees - To the extent permitted by applicable law, you agree to pay all fees and disbursements and to reimburse us the fees of any collection agency, which may be based on a percentage at a maximum of 40% of the debt, and all costs and expenses, including reasonable attorney's fees, we incur in such collection efforts or in legal proceedings to collect or enforce your indebtedness.
ACC use the following Collection Agencies with a current Commission Fee of 30%:
- Colorado State Collections
- FH Cann
- National Credit Management
- Virtuoso
- Williams and Fudge
You can determine if your account has been assigned to a collection agency by going to myACC and viewing your billing statement.
If you need help determining the agency to which your account has been assigned, please contact the Cashier's Office.
Contact
cashier [dot] acc [at] arapahoe [dot] edu
303.797.5638
Room M2300
Please check the Ways to Pay section to see your options for payment.