Cashier's Office

In Person

Pay by credit card, check, cash, or money order at our office at the Littleton Campus. You may also pay with a 3rd party billing agreement at the Littleton Campus.

Online

Pay online through myACC and the Student Finance page.

MyPaymentPlan

Sign up for a payment plan online so you do not have to pay your tuition all at once. 

Fall 2019 - available on July 1, 2019

Spring 2020 - available on November 1, 2019

The fee to defer tuition and fees through a payment plan is a $35.00 non-refundable enrollment fee per agreement, which will be processed electronically.

Your monthly payment will be automatically charged to the bank account or credit card you designate. Down payment is processed immediately. Additional payments will be charged on the 5th of each month until the balance is paid in full.

Payment Deadlines for Academic Year 2019-2020

*You may be dropped from Fall 2019 courses on July 31, 2019 and will have to re-register on a space available basis if you who have:

• Registered for courses prior to July 24, 2019 for the Fall 2019 term; and
• Owe more than $875.00; and
• Don't have one or more of the following to cover the balance:
  • Financial Aid; or
  • A Payment Plan; or
  • A 3rd party billing agreement

Avoid being dropped by setting up a payment plan.

You can check your account balance or financial aid status in myACC under the Student Finance tab.

Check your account balance or financial aid status in myACC > Student Finance tab. Payment plans for the academic year 2019-2020 will be available for Fall 2019 after July 1, 2019. Electronic invoices will be produced on or around the 15th of every month.

Electronic invoices are housed in myACC - 6 easy steps to access:

1. Log in to myACC.
2. Click on the "Student Finance" tab.
3. Find the "Billing Statement" box.
4. Click on "View Monthly Statements or Billing Notices."
5. Click on the "Click here for credit card payments and/or historical account statements at ACC."
6. Find the "Your Bills" box and click on "Banner Sched Inv S..."

You will receive an email notification (to your student email) when electronic invoices are published and available for viewing.

Paying Your Bill

1. In Person: Visit our Cashier's Office with cash, check or credit card.
2. Phone: Call 303.797.5638 and pay with your credit card.
3. Online: Log into myACC, go to the "Student Finance" page and find the payment options box, select "pay with credit card".
4. Have Financial Aid in place.
   1. Apply for FAFSA before the deadlines as recommended in our Payment Deadlines section. This will help make sure your financial aid is awarded before the payment deadline.
   2.  Check myACC for your financial aid award. Make sure the financial aid award covers the entire balance. If it does not, make other payment arrangements for the remaining balance. 
5. Sign up for a payment plan through myACC.
6. Notify Cashiers office of 3rd party billing agreement.

If You Don't Pay Your Bill

1. You could be dropped from classes
   1. Fall 2019 – July 31, 2019: If you registered prior to July 24, 2019, for Fall 2019 courses with tuition and fee balances must make payment by 5:00 p.m. MST.
2. You could have a hold placed on your account which will impact your ability to add/drop/withdraw from classes or order transcripts.
3. You could be sent to collections and an additional collections commission of 30% would be added to the account balance.

Each semester we do our best to notify students of their outstanding balances. However, it is ultimately your (the student’s) responsibility to monitor your account. Outstanding balance notifications are sent to:

1. Student email account (@student.cccs.edu)
2. Phone number on file via a recorded message
3. Text message, if you signed up to receive messages via mobile device through the ACC Notification system through myACC

Students with an outstanding balance will receive automatic notices from our system through:

1. Your student email account
2. Automated voice message
3. Text message, if you signed up to receive messages to your mobile device through the ACC Notification system

• If you have an outstanding balance on your account for the current semester, you will be notified the day before and the day of each payment deadline date
• If you are registering between or on a payment deadline date, you will have to pay your full bill to avoid classes being dropped
• If you are dropped for not paying your bill, we will let you know the next business morning about any dropped class(es)
  • If you attempt to re-register and the course is full, you will need to find other course(s) or get the instructor's approval to be added back in before the courses add/drop date
  • If the courses add/drop date has passed, then you won't be able to re-register because registration for the course is closed
• If you complete your FAFSA less than six weeks before the start of the semester or are waiting for your Financial Aid to be awarded to your account, you may want to enroll in a payment plan to avoid being dropped from your classes
  • Be sure to complete the FAFSA before the recommended deadline to make sure your financial aid is awarded before the payment deadline.
  • If you have questions regarding Financial Aid, please email the Financial Aid office at finaid [at] arapahoe [dot] edu. 

Refunds will be processed via BankMobile or credit card.

You may receive a refund if:

• Your financial aid is more than the cost of attendance
• You withdraw from courses after paying for them
• You have extenuating circumstances and are approved for a refund

Options for Receiving Your BankMobile Refund

BankMobile is the service provider for refunds to all Colorado Community College System students. You must select one of the three refund preferences below:

• Electronic deposit to another (non-BankMobile) account
  Money is transferred to another account the same business day BankMobile receives funds from your school. It typically takes 1-2 business days for the receiving bank to credit the money to your account.
• Electronic deposit to a BankMobile debit card
  This debit card does not allow amounts in excess of your refund to be charged. Funds are typically available the same day BankMobile receives the funds from your school.
  *Students may be offered other services from BankMobile to include opening a BankMobile VIBE account – which is online banking.  These optional products are separate from the ACC refund process.
• Paper Check Delivered by USPS
  A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. It typically takes 5-7 business days for the check to arrive, depending on USPS First-Class delivery timelines.

If you do not go online to choose one of the 3 options above for receiving your refund, BankMobile will mail a paper check to your address* on file to be received by the student within 14 days.

Before receiving a refund, follow these steps to make your refund preference selection:

1. Visit refundselection.com
2. Enter your Personal Code
   1. Personal codes are mailed by BankMobile via USPS in a bright green envelope
   2. Personal code can be  requested when you log onto refundselection.com and click on “need a code”
   3. Call the ACC Cashier's Office at 303.797.5638 to have a code sent to your student email address – good for only 24 hours
3. Select the option to receive your money

BankMobile Refund Guidelines

*If you change your address in your myACC, you should inform the Cashier’s Office so it can be updated at BankMobile. This is not an automatic process and requires ACC to notify BankMobile of any address changes. Failure to update your address could result in a delayed refund. Watch for your BankMobile personal code in a bright green envelope and information in the mail, and select one of the methods above to receive any refunds due from ACC.

Credit Card Refund Guidelines

Any refunds due to you, including financial aid disbursement, will be credited through BankMobile, unless payments for tuition and fees have been made with a credit card. If a credit card was used to pay tuition and fees directly to ACC, then the following process will be used:

• The refund will be made back to the credit card used to pay for tuition and fees
• The refund made back to the credit card cannot exceed the original payment from that card
• If the refund is greater than the original credit card payment, the excess refund will be processed through BankMobile guidelines

All Colorado Community Colleges are required to use a standard collection process referenced in the Account Agreement students are required to sign.

Item 12 - Collection Fees - To the extent permitted by applicable law, you agree to pay all fees and disbursements and to reimburse us the fees of any collection agency, which may be based on a percentage at a maximum of 40% of the debt, and all costs and expenses, including reasonable attorney's fees, we incur in such collection efforts or in legal proceedings to collect or enforce your indebtedness.

ACC use the following Collection Agencies with a current Commission Fee of 30%:

• Colorado State Collections
• FH Cann
• National Credit Management
• Virtuoso
• Williams and Fudge

You can determine if your account has been assigned to a collection agency by going to myACC and viewing your billing statement.

If you need help determining the agency to which your account has been assigned, please contact the Cashier's Office.