Skip to main content

ACC - Jan 3 - 6 - No Student Email, Word, and Microsoft 365

  • Author
    Matye Edwards
  • Date
  • Categories
  • Share this article
Email sent to ACC Students by Lisa Matye Edwards, Vice President of Student Affairs on December 20, 2022

Starting Tuesday, January 3, 2023, until Friday, January 6, 2023, you will NOT be able to access ANY Microsoft 365 services  - Word, Excel, PowerPoint, OneDrive, One Note, and your CCCS/Arapahoe student email account.

This downtime allows colleges time to implement Microsoft 365 changes that enhance collaboration and your digital learning experience. Once complete, you will have a brand-new mailbox and student OneDrive.

What does this mean for me? 

Unfortunately, during this outage, you will not be able to send or receive messages to your student email account, nor will anyone be able to send an email message to you. We apologize for the inconvenience and we recognize that it is not a good time to be without your student email accounts. 

If you are an ACC student, we will not be sending student emails during this time. We will still process any submitted applications or forms, but you may not receive notifications until after January 9. ACC offices are open beginning January 3, so do not hesitate to give us call. You will find more information on our website at

You will be getting a brand-new mailbox while keeping the same email address!

This new mailbox will NOT contain any of your existing email.

We apologize for this inconvenience, but it is not possible to migrate or copy your existing mail to this new account.

You will still be able to access your old mailbox along with your existing messages and you be able to forward messages to your new mailbox or another e-mail account.

Information about how to access your old mailbox can be found at the following link.

Access your old mailbox and mail messages

What to learn more? 

Visit Changes to Microsoft 365 and Student Email to learn more about these changes and how they will impact you.