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ACC Information and Response on COVID-19
ACC COVID-19 Update: August 3, 2020
As things evolve regarding COVID-19 and its impact on ACC, we continue to make adjustments so that we may serve our students and community. With Safer at Home orders from the Governor’s Office, all ACC Campus buildings will be closed to the public until further notice. We will not be renting any of our spaces through December 31, 2020. Please contact us if you have requests for our parking lots or grounds. Usage will require permit approvals that follow COVID-19 guidelines from the CDC, State of Colorado and Tri-County Health. The Littleton Campus is currently open to essential employees and for students in specific academic programs approved by the CDHE. All campuses have testing and computer labs open by appointment only.
Fall Return to Campus Plan
Visit here for the Fall 2020 Semester plan.
Programs, Services & Operations
- Beginning August 10, additional offices / services / programs will open, many with limited hours, on our campuses to provide a more robust and comprehensive experience for students, employees, and visitors. Open for in person assistance (an appointment is strongly recommended) will be Admissions, Advising, Bookstore, Cashiers, Concurrent Enrollment, Financial Aid, Records & Enrollment Services, Testing, Veteran Services. ACC will still implement a staggered schedule to comply with social distancing guidelines in place at that time and to maintain our important goals for safety and wellbeing. You will be contacted by your supervisor if you will be asked to return to campus. The plan at this time is for offices to operate on campus at 50% employee occupancy; however these plans may change as COVID-19 circumstances fluctuate, and guidelines from official health experts and State agencies respond to these changes.
- For all employees and students returning to campus, the “On-Campus Wellbeing & Safety Protocol” will outline the necessary required guidelines for being on campus in order to ensure the health and safety of everyone.
- Employees who are not able to return to campus, or are a member of a vulnerable population (or caring for a vulnerable person in their household), or uncomfortable returning to campus should contact their supervisor and the Human Resources office for alternative options. HR will be updating their FAQs for returning to campus, so please stay tuned.
Requirements for employees and students while on campus:
Before you may come to campus, please review the ACC Wellbeing & Safety Protocol:
- Each day take your temperature before leaving your home. If your temperature is over 100.4 you may not come to campus. You should contact your physician or local health department for further instructions. Also, if you are experiencing any COVID-19 related symptoms, please stay home and do not come to campus. You may return to campus only after you are symptom-free and with a temperature below 100.4.
- Bring an appropriate personal mask to wear.
While on campus you must:
- Wear an appropriate mask when in any public space or when interacting with another person(s).
- Practice appropriate social distancing (6ft spacing and no more than 10 people in a suitably-sized office or meeting room).
- Wash your hands regularly.
- Report any change in your health to your supervisor (or faculty member for students) and then return home and contact your physician.
As we continue to navigate this unprecedented global COVID-19 existence, flexibility and tenacity continue to be key for moving forward with our goals of providing our students with the highest quality of education and our commitment to the well being of our employees and students. CCCS presidents and executive staff, and ACC key personnel continue to talk daily to review current status and discuss plans for moving forward in light of new information and/or directives from the Governor and appropriate health organizations.
COVID-19 Positive Test & Exposure Reporting
If you have tested positive for COVID-19 or have been exposed to someone who has tested positive, please report your status using the online form below. You can also use this form to report that you are experiencing symptoms of COVID-19 but have not been tested.
Student Exposure Form
Students are also required to report international and domestic travel. Upon return from travel destinations, students are not permitted to return to campus for 14 days. Please help keep ACC as safe as possible.
Students may call the Dean of Students office at 303.797.5730. Students should also directly notify instructors of each course and make arrangements for coursework.
College Operations - Business and Support Services
ACC will continue to provide services through phone, email, and virtual platforms. Below are the instructions on how you can access departments and services you may need.
For assistance with your application or the application process, please contact admissions by email at admissions [at] arapahoe [dot] edu or by leaving us a message at 303.797.5637. You can also review the Admissions checklist.
Career & Transfer Services
- Career & Transfer staff will be available to assist students via email, video conference or phone. To schedule a virtual appointment, please login to Navigate.
- Students can search for jobs, internships or volunteer opportunities, 24/7, in Purple Briefcase. Access through myACC – Training & Technology – Career Services.
- All Career and Transfer Services student and employer events have been postponed until further notice. Watch our events calendar for virtual events.
- Employers should contact Shari Culver at shari [dot] culver [at] arapahoe [dot] edu for any assistance that you need.
ACC realizes that the COVID-19 pandemic has impacted many of you financially. Payment deadline for the Fall Semester is August 4. If you have registered after July 27 the deadline is September 2nd. Please see your email for details if you are on a payment plan. Please also see the information on Financial Aid and Student Emergency Fund. If you need to contact the Cashiers with questions about your bill, please email cashier [dot] acc [at] arapahoe [dot] edu or call 303.797.5638.
Espresso Yourself Cafe & Bookstore will open August 10 for in store shopping and limited contact pick-up.
- Visit the campus store website, ArapahoeShop.com, for Free Shipping on orders of $100 or more. This includes various formats of course materials, supplies, apparel, technology and more.
- Watch your email for messages on curbside drop-off dates for Summer textbook rental returns.
Now is the time to purchase your textbooks and supplies for the Fall semester from the Bookstore! You’ll find everything you need and safe shopping online or in person. Please remember to observe the ACC COVID-19 guidelines when coming to campus.
Ways to Shop
- Ship it to you: Order on the arapahoeShop.com website. Free shipping on orders over $100 with Regular Ground Shipping
- Limited Contact Order Pick-Up: Order on the arapahoeShop.com website and choose Limited Contact Order Pick Up during checkout.
- After your order has been processed, you will receive an email confirmation with pick up instructions.
- Limited contact order pick up will be available at the Littleton Campus in the Main Building Summit Room. You’ll use the exterior doors from the West Patio. Pick-up will be available Monday – Friday, 10am – 4pm, starting August 10. Your 'pick up' email will let you know when to make your appointment on Navigate.
- In-Store Shopping: The Bookstore on the Littleton Campus will be open, starting August 10, Monday – Thursday, 8am – 5pm, Friday 8am to 4pm. The number of people permitted in the store will be limited to ensure proper social distancing. Ordering your textbooks and supplies online for home delivery or limited contact pick up should be your first choices. The Bookstore will be ready to help you with questions or supplies if you forgot to order something, make a class change or need to make a return.
Purchasing Books Using Financial Aid
Students who have been awarded financial aid for 20-21 can order books and supplies August 7 - August 12 and charge their books to their account at ACC. Your financial aid funds must cover your balance and your textbooks and supplies. You can use Ship to Home, Limited Contact Pick up or purchase in store. You can check your financial aid balance in myACC or on the Bookstore website.
Parker and Sturm Collaboration Campus Students
We encourage you to order at arapahoeShop.com and choose Ship To you. Free shipping on orders over $100 with Regular Ground shipping. Otherwise, items will be delivered to those campuses who will contact you with pick-up information.
ACC has computer labs available at all campuses. The Open Computer Lab at Littleton is located on the first floor of the main building on the Littleton Campus in room M1650. The lab provides open access to both Windows and Mac computers with the latest software including Windows 10, MacOS, Microsoft Office solutions, Adobe Creative Cloud, and specialized software including AutoCAD and others needed to support the various academic programs on campus. Computer labs are also available at the Art & Design Center, Sturm Collaboration Campus at Castle Rock, and Parker Campus. A variety of platforms and software packages are available at these locations.
Computer Labs will be open for students by appointment only. Appointments must be made through:
You must follow campus COVID-19 requirements while using the computer labs.
- Have a temperature of less than 100.4 °F
- Wear a mask
- Maintain social distancing of 6 feet apart
- Follow posted technology cleaning guidelines
- Check in at arrival
Main Building, M1650 - 9 Windows computers + 2 Apple Computers
- Monday 10am - 2pm
- Tuesday 10am - 5pm
- Wednesday 12 - 5pm
Art & Design Center
AD5120 - 9 Apple computers
AD5220 - 9 Windows computers
- Tuesday and Wednesday 12 - 5pm
Room 103 - Windows computers
- Monday 9am - 4pm
- Tuesday 9am - 12pm
Community Room - Windows computers
- Thursday and Friday 9am - 4pm
Hours may change for school breaks, in-service training, and some holidays.
*If you are faculty and need to use the labs – submit a ticket to the helpdesk [at] arapahoe [dot] edu to schedule an appointment.
Students can access to up to eight counseling sessions with a licensed therapist each school year. This service is provided through the health and wellness fee. Students can make an appointment by contacting the Student Engagement Center at 303.797.5730 or acc [dot] dos [at] arapahoe [dot] edu. Counseling is not typically available for immediate appointments. If a student is in immediate crisis, please refer them to:
- All Health Network » 303.730.8858
- Colorado Crises Services Hotline » 1.844.493.8255
Disability Access Services
The Office of Disability Access Services will be available for student support by phone, email and video conference. Specialists are available to connect with students, Monday through Thursday 8:00am - 5:00pm and Friday from 10:00am - 5:00pm. Students should call 303.797.5860 or email disability [dot] access [at] arapahoe [dot] edu to schedule a time to speak with a specialist. To schedule a virtual appointment, please login to Navigate. Specialists can assist our students in all the normal ways by being a liaison with faculty to assist with appropriate modifications to accommodations within the remote-online environment.
Faculty Office Hours
Faculty are available for students. Please check D2L on the best way to connect with your instructors.To schedule a virtual appointment, please login to Navigate or refer to your instructor’s options shared in D2L.
Fall Registration for Continuing Students
Advisors are available to assist current students via video conference, email or phone. You may email your advisor or to make an appointment to meet with an advisor via video conference or phone remotely through Navigate. (Navigate is the preferred method of scheduling for continuing students and works best in Google Chrome.)
Financial Aid Processing and Disbursements
- Financial aid processing and disbursements will continue as usual. Submit required documents to finaid [at] arapahoe [dot] edu or via fax at 303.797.5663.
- Work Study Students: If you are a work study student, you may continue working for the College. Your supervisor will instruct and assist you with working remotely.
- Financial Aid will be available to assist current students via video conference, email or phone. To schedule a virtual appointment, please login to Navigate.
You are encouraged to complete the 20-21 FAFSA as soon as possible. If your financial aid status has changed since you filed the FAFSA contact the Financial Aid Office at 303.797.5661 or by email at finaid [at] arapahoe [dot] edu.
The Fitness Center will open to students and staff by appointment only on August 10. Call 303.797.5850 to make an appointment. We strongly recommend remaining as physically active as possible during this time by walking, running or biking outdoors with appropriate physical distancing and watch your email as we share out various resources you can access from home.
International Student Services
- ACC’s International Advisor, Sara Squires will provide support services to F-1 visa students, by working virtually and remotely, via email, video conference or other online or virtual platform. To schedule a virtual appointment, please login to Navigate.
- For all immigration documents that requires physical services (ie. Travel signatures, printing and signing new I-20s, mailing of I-20s, etc), ISS will work and communicate with the student to provide the most efficient and effective solution.
- International F-1 students must inform ISS of any phone, address, email, or contact change within 10 days.
- All ISS and ISO related events, meetings, or programming, have been cancelled until further notice.
- Students who are authorized to work on campus, must update Sara of any changes with their position, work duties, etc. (ie. Working remotely)
Library & Learning Commons
The ACC Library & Learning Commons will open to students and staff August 24. The virtual library is open and available to you. We continue to provide database access, services online, via email, phone, and other virtual means. You can contact the library via email or phone at librarians [at] arapahoe [dot] edu or 303.797.5090.
Records & Enrollment Services
The Records Office will continue to process all incoming documents as they are received. For additional support, email records [at] arapahoe [dot] edu or call 303.797.5621.
General questions for Records and Enrollment Services can be emailed to records [at] arapahoe [dot] edu.
- Transcript request information can be found here.
- Prerequisites or registration issues? Send an unofficial transcript records [at] arapahoe [dot] edu; please include the courses in which you would like to register in your email.
- Need a form? Most all our forms are available online. Visit our webpage.
Student Emergency Fund
As a student, we understand it can be difficult to make ends meet. In the Dean of Students Office, we offer one-time emergency funds to help. Contact acc [dot] dos [at] arapahoe [dot] edu to schedule a virtual appointment.
Student Food Pantry
In lieu of the on-campus student food pantry, students may contact the Dean of Students Office by email or phone to discuss food needs. We recommend reaching out to Chandell Bell via email at chandell [dot] bell [at] arapahoe [dot] edu for more information.
Food Bank of the Rockies COVID-19 Response has up to date mobile food pantries and other resources.
The Student Life Office’s physical location will remain closed until further notice. Their staff will provide updates and communications via email to student club and organization leaders. If you need assistance or have questions regarding Student Life, please email student [dot] life [at] arapahoe [dot] edu or call 303.797.5668. In addition, please visit all ACC social media outlets: @ArapahoeCC.
Student Orientation and Advising & Registration for New Students
New students for fall will be able to complete their orientation and first semester advising support online. Additional communication, information and instructions will be provided through Admissions and Advising staff directly to new students.
If students are in need of a device to help them be successful in their remote learning experiences, ACC is prepared to provide them an iPad or laptop. Please let us know at 303.797.5730 or HERE if you are in need of technology assistance.
We have improved the WiFi signals around the ACC Littleton Campus. View the MAP. The stars indicate where WiFi access points are located (Lot A, Lot B, Lot C, Lot D, Lot E, Lot G, Lot H, Lot I, the North Building, the Main Building, the Annex Building, The South Building, and the South Lawn).
The Testing Center is offering limited testing by appointment only. Appointments can be made by contacting staff at your desired testing location. Staff are available by phone, email and video conference, Monday through Friday.
Visit the Testing Center webpage for more details and instructions.
Veteran's Benefits and Services
For veteran’s benefits please contact Lance Coppin at lance [dot] coppin [at] arapahoe [dot] edu. For general veteran’s support, please contact Dominic Pillitteri at dominic [dot] pillitteri [at] arapahoe [dot] edu.
Withdrawals & Tuition Refunds
The last day to withdraw from Summer courses that end June 29, 2020 is June 22, 2020. The last day to withdraw from Summer courses that end in August is July 21, 2020. At this time, to avoid impacts to students’ financial aid and to not lose the time and energy you have already invested in spring courses, we encourage you to wait to make a decision to withdraw. While we realize the uncertainty and unknown is challenging, ACC faculty and staff are committed to helping you continue to make progress in your courses in this challenging time. If you are receiving financial aid, do not withdraw without discussing the impact on your financial aid status.
ACC and the Community College System of Colorado do not have a tuition refund process, however there is an Appeal for Tuition Credit process. Please refer to this process if you do decide to withdraw from your courses.
To help manage the health of our community, ACC is asking you to report if you plan to travel out of Colorado or out of the country by using this online form. Upon return from travel destinations, students are not permitted to return to campus for 14 days. Please help keep ACC as safe as possible.
Please do not hesitate to reach out to the Dean of Students Office if you have questions.
College Sponsored Travel
Until further notice, ACC has suspended sponsored travel.
Employee Personal Travel
Employees who are currently working on campus or expected to be on campus within two (2) weeks of out-of-state or International Travel, should disclose by submitting the Employee Travel Report Form. Those employees who will continue to telework and not be on campus do not need to disclose personal travel.
You should research the CDC travel advisory for your destination. Because risk assessments are changing rapidly, share your travel plans with your Supervisor and check in prior to returning to the office in the event new or revised advisories are issued. If the CDC or CDPHE requires quarantine, ACC will not allow you back at work during the quarantine period. Quarantines after your scheduled leave will be addressed as follows:
Your safety and that of our students is a priority for ACC and we want to work with you to do whatever we can to prevent the spread of illness in the workplace. Thank you for your cooperation in helping to maintain a healthy environment, being considerate of your colleagues and their personal situations, and for your part in preventing the spread of illness in the workplace. Also, due to the seriousness of this situation, if it is identified you have violated this directive, you may be subject to disciplinary action, up to and including termination.
Remember, if you are sick please stay home and communicate with your supervisor. If you have any questions, or need to discuss accommodations due to your personal situation, please contact Angela Johnson or Jennifer Matthews.
Renting ACC Facilities
At this time, we are not accepting rental requests for dates through December 31, 2020. Please contact Facility Rental if you have a request for our parking lots and grounds at 303.797.5877.
2020 Summer Study Abroad has been postponed to 2021. Contact Trish Sangelo at trish [dot] sangelo [at] arapahoe [dot] edu for more information.
Internet Access Recommended Resources
- Internet Essentials from Comcast offers affordable high-speed internet to qualified students. You may qualify if you are eligible for public assistance programs like National School Lunch, SNAP, housing assistance, Medicaid, SSI and others. Apply by calling Comcast at 1.855.8.INTERNET (1.855.846.8376) or at internetessentials.com.
- Xfinity WiFi Free for Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
- AT&T - Consistent with FCC Chairman Pai’s “Keep Americans Connected Pledge” announced today and concerns raised by members of Congress, which we share, AT&T is proud to support customers by pledging that, for the next 60 days (as of March 13, 2020), public Wi-Fi hotspots will be kept open for any American who needs them.
- T-Mobile - T-Mobile and Metro by T-Mobile customers on current plans with limited data will automatically have unlimited smartphone data for the next 60 days (excluding roaming). No action required.
- Verizon - Verizon signed onto the FCC’s new “Keep Americans Connected” pledge. Verizon’s new customer commitment will help ensure connectivity and offer assistance to customers and small businesses facing challenges from the global crisis.
If you are a student experiencing food insecurity, reach out to the acc [dot] dos [at] arapahoe [dot] edu (Dean of Students Office) so that we can help you at the appropriate campus or community resource.
Beyond the Food Pantry
Get tips on how to reduce your bills, protect your health, get/make money,and re-locate or find housing in the Beyond the Food Pantry: Surviving COVID-19: A #RealCollege Guide for Students (PDF).
2-1-1 Colorado is a confidential and multilingual service connecting people across the State of Colorado to vital resources in their local community. 2-1-1 serves as one central location where people can access over 7,500 health and human service resources. Coloradans can also reach 2-1-1 Colorado online at 211Colorado.org.
2-1-1 provides navigation services to resources such as:
- Housing, including shelters and transitional services
- Rent and utility assistance
- Applying for SNAP benefits by phone
- Food / meals
- Clothing / personal / household needs
- Mental health and substance use disorders
- Medical clinics
- Dental clinic
- Other government/economic services
2-1-1 will work in conjunction with The Colorado Health Emergency Line for the Public (CO HELP), a toll-free hotline for the latest public health information. If Coloradans are looking for general information about COVID-19, such as the number of cases in Colorado, the list of symptoms, or how you can protect yourself, they can call CO HELP by dialing 303.389.1687 or 1-877.462.2911.
2-1-1 Resource Navigators are available to help by phone, Monday through Friday from 8am - 5pm and have access to a language translation service to accommodate over 170 languages. Coloradans can also reach 2-1-1 toll-free by dialing 866-760-6489.
Colorado Department of Local Affairs - Emergency Rental Assistance
If you or your tenants have been unable to pay rent due to financial hardship caused by COVID-19, you may be eligible for rental assistance from the state.
FAQs for ACC Employees
Learn more about your resources as an ACC employee with our FAQs for ACC employees (7/28/2020).
Facts about Coronavirus and COVID-19
It’s important to remember that the risk to most Coloradans from COVID-19 is low. If an individual does not have a high risk of exposure, it is very unlikely they have novel coronavirus. But if they are ill and concerned, they should contact a health care provider.
Colorado state and local public health are working together, following federal guidance, to assess Colorado travelers to determine the need for monitoring, restriction of movement, quarantine, or other action to prevent the spread of the virus.
People who have general questions about coronavirus disease 2019, can call CO HELP at 303-389-1687 or 1-877-462-2911 or email COHELP [at] RMPDC [dot] org.
How it Spreads
From the Center for Disease Control
The virus is thought to spread mainly from person-to-person. Between people who are in close contact with one another (within about 6 feet). Through respiratory droplets produced when an infected person coughs or sneezes.
These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Can someone spread the virus without being sick?
People are thought to be most contagious when they are most symptomatic (the sickest). Spread is possible before people show symptoms. A person is considered infectious 2 - 5 days prior to showing symptoms. Some people do not have any symptoms and will still be infectious.
Spread from contact with infected surfaces or objects
A person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes.
How easily the virus spreads
The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”). Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.
From the Center for Disease Control
Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.
The following symptoms may appear 2-14 days after exposure.
- Shortness of breath
- Loss of smell or taste
Prevention and Treatment
From the Center for Disease Control
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. The CDC recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash or use your inner elbow shirt sleeve.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Wear a protective face covering.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
For information about handwashing, see CDC’s Handwashing website
For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Settings
What to do if you are sick
From the Center for Disease Control
Call ahead to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.
If you are a student who has received a positive test result, please notify ACC by emailing the acc [dot] dos [at] arapahoe [dot] edu (Dean of Students Office) or call 303.797.5730. Employees should contact ACC Human Resources.
Communication from ACC Leadership
- ACC COVID-19 Update & Plan - March 12, 2020
- CCCS Prepares Transition to Remote Instruction - March 12, 2020
- COVID-19 Update - March 11, 2020
- COVID-19 Exposure and Travel - March 11, 2020
- Important Information on Travel due to COVID-19 - March 11, 2020
- Instructional Guidelines | Coronavirus - March 10, 2020
- ACC and COVID-19 Updates - March 10, 2020
- Keeping You in the Loop on COVID-19, March 10, 2020
- Coronavirus Message - Feb. 28, 2020
- Colorado Department of Public Health & Environment - Feb. 14, 2020
- ACC - Health Info: CoronaVirus & Seasonal Flu - Feb. 6, 2020
At ACC, we take the health of our community seriously. This is especially relevant in times of fear and anxiety around a new illness. ACC will not tolerate stigmatization, discrimination or harassment of individuals or groups.
If you feel that you or others have been the target of discrimination or harassment, please report it to the ACC via Refer a Concern.