College Operations - Business and Support Services
ACC campuses are open with in-person services. We are also providing services through phone, email, and virtual platforms. Find hours of operation on the specific department pages throughout the ACC website.
Students can access to up to eight counseling sessions with a licensed therapist each school year. This service is provided through the health and wellness fee. Students can make an appointment by contacting the Student Engagement Center at 303.797.5730 or acc [dot] dos [at] arapahoe [dot] edu. Counseling is not typically available for immediate appointments. If a student is in immediate crisis, please contact:
- All Health Network » 303.730.8858
- Colorado Crises Services Hotline » 1.844.493.8255
Disability Access Services
The Office of Disability Access Services has specialists available to connect with students, Monday through Thursday 8:00am - 5:00pm and Friday from 10:00am - 5:00pm. Students should call 303.797.5860 or email disability [dot] access [at] arapahoe [dot] edu to schedule a time to speak with a specialist. To schedule a virtual appointment, please login to Navigate. Specialists can assist our students in all the normal ways by being a liaison with faculty to assist with appropriate modifications to accommodations within the remote-online environment.
Faculty Office Hours
Faculty are available for students. Please check D2L on the best way to connect with your instructors.
International Student Services
- ACC’s International Advisor, Sara Squires will provide support services to F-1 visa students, in person, virtually and remotely. To schedule an appointment, please login to Navigate.
- For all immigration documents that requires physical services (ie. Travel signatures, printing and signing new I-20s, mailing of I-20s, etc), we will work and communicate with the student to provide the most efficient and effective solution.
- International F-1 students must inform ACC of any phone, address, email, or contact change within 10 days.
- Students who are authorized to work on campus, must update Sara of any changes with their position, work duties, etc. (ie. Working remotely)
Student Emergency Fund
As a student, we understand it can be difficult to make ends meet. In the Dean of Students Office, we offer one-time emergency funds to help. Contact acc [dot] dos [at] arapahoe [dot] edu to schedule an appointment.
Student Food Pantry
Students may contact the Dean of Students Office by email or phone to discuss food needs.
Food Bank of the Rockies COVID-19 Response has up to date mobile food pantries and other resources.
If you are a student experiencing food insecurity, reach out to the acc [dot] dos [at] arapahoe [dot] edu (Dean of Students Office) so that we can help you at the appropriate campus or community resource.
Beyond the Food Pantry
Get tips on how to reduce your bills, protect your health, get/make money, and re-locate or find housing in the Beyond the Food Pantry: Surviving COVID-19: A #RealCollege Guide for Students (PDF).
If you are a student and in need of a device to help you be successful in a remote learning experiences, ACC is prepared to provide you with a laptop for one semester. Please let us know by contacting the Dean of Students Office at 303.797.5730 or completing our online form if you are in need of technology assistance.
We have improved the wi-fi signals around the ACC Littleton Campus. View the MAP. The stars indicate where WiFi access points are located (Lot A, Lot B, Lot C, Lot D, Lot E, Lot G, Lot H, Lot I, the North Building, the Main Building, the Annex Building, The South Building, and the South Lawn).
Internet Access Recommended Resources
The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more.
The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.
The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.
- Internet Essentials from Comcast offers affordable high-speed internet to qualified students. You may qualify if you are eligible for public assistance programs like National School Lunch, SNAP, housing assistance, Medicaid, SSI and others. Apply by calling Comcast at 1.855.8.INTERNET (1.855.846.8376) or at internetessentials.com.
- Xfinity WiFi Free for Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
- AT&T - Consistent with FCC Chairman Pai’s “Keep Americans Connected Pledge” announced today and concerns raised by members of Congress, which we share, AT&T is proud to support customers by pledging that, for the next 60 days (as of March 13, 2020), public Wi-Fi hotspots will be kept open for any American who needs them.
- T-Mobile - T-Mobile and Metro by T-Mobile customers on current plans with limited data will automatically have unlimited smartphone data for the next 60 days (excluding roaming). No action required.
- Verizon - Verizon signed onto the FCC’s new “Keep Americans Connected” pledge. Verizon’s new customer commitment will help ensure connectivity and offer assistance to customers and small businesses facing challenges from the global crisis.
Veteran's Benefits and Services
For veteran’s benefits contact Lance Coppin at lance [dot] coppin [at] arapahoe [dot] edu. For general veteran’s support, contact Dan Balski at dan [dot] balski [at] arapahoe [dot] edu.
Withdrawals and Tuition Refunds
The last day to withdraw from courses depends on your course length and start / end dates. Please check in myACC [Student page -> Registration Tools -> Detailed Student Schedule (with Drop-Withdrawal Dates)] for the drop / withdrawal date for each of your courses. ACC faculty and staff are committed to helping you continue to make progress in your courses. If you are receiving financial aid, do not withdraw without discussing the impact on your financial aid status.
ACC and the Community College System of Colorado do not have a tuition refund process, however there is an Appeal for Tuition Credit process. Refer to this process if you do decide to withdraw from your courses.