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Information about COVID-19
ACC COVID-19 Update: March 25, 2020
As things continue to evolve regarding COVID-19 and its impact on ACC, we continue to make adjustments so that we may continue to serve our students and community. With Stay at Home orders from the Governor’s Office, all ACC campus buildings will be closed through April 11, 2020.
As we continue to navigate this unprecedented global COVID-19 existence, flexibility and tenacity continue to be key for moving forward with our goals of providing our students with the highest quality of education and our commitment to the well being of our employees and students. CCCS presidents and executive staff, and ACC key personnel continue to talk daily to review current status and discuss plans for moving forward in light of new information and/or directives from the Governor and appropriate health organizations.
As of today (March 25, 2020), ACC has no presumptive positive cases on any of our campuses.
Arapahoe Community College is closely monitoring and following COVID-19 guidance as outlined by public health experts. We are actively tracking and following federal guidelines outlined by the Centers for Disease Control and Prevention, including new guidance for COVID-19 pandemic protocols for students, faculty and staff who are or have recently traveled.
Exposure & Self Isolation
If you feel you have been exposed, please report your status using the below online forms.
Students may call the Dean of Students office at 303.797.5730. Students should also directly notify instructors of each course and make arrangements for coursework.
Employees may call ACC Human Resources at 303.797.5741.
College Operations - Business and Support Services
ACC will provide services through phone, email, and virtual platforms. The first few days may be a bit hectic as we get all phones and computers set up remotely. We would ask for your patience if you do not receive an immediate response. Below are the instructions on how you can continue to access departments and services you may need.
For assistance with your application or the application process, please contact admissions by email at admissions [at] arapahoe [dot] edu or by leaving us a message at 303.797.5637. You can also review the Admissions checklist on the website.
Career & Transfer Services
- Career & Transfer staff will be available to assist students via email, video conference or phone. To schedule a virtual appointment, please login to Navigate.
- Students can search for jobs, internships or volunteer opportunities, 24/7, in Purple Briefcase. Access through myACC – Training & Technology – Career Services.
- All Career and Transfer Services student and employer events have been postponed until further notice. However, we are researching and considering virtual alternatives.
- Employers should contact Shari Culver at shari [dot] culver [at] arapahoe [dot] edu for any assistance that you need.
ACC realizes that the COVID-19 pandemic has impacted many of you financially. Payment plan for Spring 2020 have been extended into June 2020. Please see your email for details if you are on a payment plan. Please also see the information on Financial Aid and Student Emergency Fund. If you need to contact the Cashiers with questions about your bill, please email cashier [dot] acc [at] arapahoe [dot] edu or call 303.797.5638.
Espresso Yourself Cafe & Bookstore will be closed until further notice. The online store is currently offering free shipping on all purchases and Free eBook Access.
Your Arapahoe Bookstore and its online channel are here to support students and faculty with several FREE eBook, courseware and shipping programs as Arapahoe Community College is pivoting to a remote learning environment.
- FREE Online Shipping Offer: Visit the campus store website, ArapahoeShop.com, for Free Shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more.
- Access to eBooks AT NO ADDITIONAL CHARGE: Visit the campus store website for access to eBooks at no additional charge with your .edu email address. Each student can access up to 7 eBooks for the designated period free of charge.
- FREE Access to Lumen Learning OER Courseware: Lumen Learning, our OER partner, is offering FREE access to courseware to help supplement content, and offer additional resources to faculty, click here for the Lumen offer.
- Free Shipping on Rental Returns & Deadline Extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the home page of the campus store website for the details.
Students can access to up to eight counseling sessions with a licensed therapist each school year. This service is provided through the health and wellness fee. Students can make an appointment by contacting the Student Engagement Center at 303.797.5730 or acc [dot] dos [at] arapahoe [dot] edu. Counseling is not typically available for immediate appointments. If a student is in immediate crisis, please refer them to:
- All Health Network » 303.730.8858
- Colorado Crises Services Hotline » 1.844.493.8255
Physically Distant, Socially Connected Interactive Webinar Series
ACC Counseling Services and Dean of Students Office will present a series of interactive webinars to add some resiliency tools in our personal toolboxes.
Disability (Student) Access Services
The Office of Disability Access Services will be available for student support by phone, email and video conference. Specialists are available to connect with students, Monday through Thursday 8:00am-5:00pm and Friday from 10:00am to 5:00pm. Students should call 303.797.5078 or email sas [at] arapahoe [dot] edu to schedule a time to speak with a specialist. To schedule a virtual appointment, please login to Navigate. Specialists can assist our students in all the normal ways by being a liaison with faculty to assist with appropriate modifications to accommodations within the remote-online environment.
Faculty Office Hours
Faculty are available for students. Please check D2L on the best way to connect with your instructors.To schedule a virtual appointment, please login to Navigate or refer to your instructor’s options shared in D2L.
Financial Aid Processing and Disbursements
- Financial aid processing and disbursements will continue as usual. Submit required documents to finaid [at] arapahoe [dot] edu or via fax at 303.797.5663.
- Work Study Students: If you are a work study student, you will continue working for the College. You will continue to be paid as long as you are enrolled and participating in class until your funds run out. Your pay will be based on the average hours worked prior to the college building closure and transition to remote formats delivered online.
- Financial Aid will be available to assist current students via video conference, email or phone. To schedule a virtual appointment, please login to Navigate.
The Fitness Center will remain closed until further notice. We strongly recommend remaining as physically active as possible during this time by walking, running or biking outdoors with appropriate physical distancing and watch your email as we share out various resources you can access from home.
International Student Services
- ACC’s International Advisor, Sara Squires will provide support services to F-1 visa students, by working virtually and remotely, via email, video conference or other online or virtual platform. To schedule a virtual appointment, please login to Navigate.
- For all immigration documents that requires physical services (ie. Travel signatures, printing and signing new I-20s, mailing of I-20s, etc), ISS will work and communicate with the student to provide the most efficient and effective solution.
- International F-1 students must inform ISS of any phone, address, email, or contact change within 10 days.
- All ISS and ISO related events, meetings, or programming, have been cancelled until further notice.
- Students who are authorized to work on campus, must update Sara of any changes with their position, work duties, etc. (ie. Working remotely)
Library & Learning Commons
While the physical ACC Library & Learning Commons is closed, the virtual library is open and available to you. We will continue to provide database access, services online, via email, phone, and other virtual means. You can contact the library via email or phone at librarians [at] arapahoe [dot] edu or 303.797.5090.
Records & Enrollment Services
The Records Office will continue to process all incoming documents as they are received. For additional support, email records [at] arapahoe [dot] edu or call 303.797.5621.
General questions for Records and Enrollment Services can be emailed to records [at] arapahoe [dot] edu.
- Transcript request information can be found here.
- Prerequisites or registration issues? Send an unofficial transcript records [at] arapahoe [dot] edu; please include the courses in which you would like to register in your email.
- Need a form? Most all our forms are available online. Visit our webpage.
Student Emergency Fund
As a student, we understand it can be difficult to make ends meet. In the Dean of Students Office, we offer one-time emergency funds to help. Contact acc [dot] dos [at] arapahoe [dot] edu to schedule a virtual appointment.
Student Food Pantry
In lieu of the on-campus student food pantry, students may contact the Dean of Students Office by email or phone to discuss food needs. We recommend reaching out to Chandell Bell via email at chandell [dot] bell [at] arapahoe [dot] edu for more information.
Food Bank of the Rockies COVID-19 Response has up to date mobile food pantries and other resources.
The Student Life Office’s physical location will remain closed until further notice. Their staff will provide updates and communications via email to student club and organization leaders. If you need assistance or have questions regarding Student Life, please email student [dot] life [at] arapahoe [dot] edu or call 303.797.5668. In addition, please visit all ACC social media outlets: @ArapahoeCC.
Student Orientation and Advising & Registration for New Students
New students for summer and fall will be able to complete their orientation and first semester advising support online. Additional communication, information and instructions will be provided through Admissions and Advising staff directly to new students.
Summer & Fall Registration for Continuing Students
Advisors are available to assist current students via video conference, email or phone. You may email your advisor or to make an appointment to meet with an advisor via video conference or phone remotely through Navigate. (Navigate is the preferred method of scheduling for continuing students and works best in Google Chrome.)
If students are in need of a device to help them be successful in their remote learning experiences, ACC is prepared to provide them an iPad or laptop. Please let us know at 303.797.5730 or HERE if you are in need of technology assistance.
We have improved the WiFi signals around the ACC Littleton Campus. View the MAP. The stars indicate where WiFi access points are located (Lot A, Lot B, Lot C, Lot D, Lot E, Lot G, Lot H, Lot I, the North Building, the Main Building, the Annex Building, The South Building, and the South Lawn).
All in person testing has been cancelled until further notice. Testing Center staff will be available for student support by phone, email and video conference, Monday through Friday.
Remote Accuplacer placement testing is currently on hold until College Board has completed their process for making it available again. ACT/SAT & 10th grade PSAT score reports for testing exemptions can be e-mailed in for evaluation and being entered into your student record.
Students can reach the Testing Center by email at testingcenter [at] arapahoe [dot] edu. Students should rely on communication with their instructor for specific testing information.
Veteran's Benefits and Services
For veteran’s benefits please contact Lance Coppin at lance [dot] coppin [at] arapahoe [dot] edu. For general veteran’s support, please contact Dominic Pillitteri at dominic [dot] pillitteri [at] arapahoe [dot] edu.
Withdrawals & Tuition Refunds
As of March 29, 2020 the last day to withdraw from most courses is April 16, 2020. This date may be extended along with other course grading options. At this time, to avoid impacts to students’ financial aid and to not lose the time and energy you have already invested in spring courses, we encourage you to wait to make a decision to withdraw. While we realize the uncertainty and unknown is challenging, ACC faculty and staff are committed to helping you continue to make progress in your courses in this challenging time. If nothing else, please wait to make a decision on withdrawal until closer to the week of April 13 and be sure to discuss your options with your instructor and academic advisor. If you are receiving financial aid, do not withdraw without discussing the impact on your financial aid status.
ACC and the Community College System of Colorado do not have a tuition refund process, however there is an Appeal for Tuition Credit process. Please refer to this process if you do decide to withdraw from your courses. Again – we would urge you to not make that decision until the week of April 13 and see what develops.
What This Means at ACC and Other Resources
Student Travel Impacts
From the Vice President of Student Affairs, March 11, 2020
In light of questions and concerns related to COVID-19, ACC is following the guidance as of March 11, 2020 from the Colorado Community College System, the Center for Disease Control and the Colorado Department of Public Health and Environment.
You are strongly discouraged from traveling to a Level 2 or 3 country. For domestic travel, research the state of COVID-19 at your destination. This is a list of states with differing levels of state of emergency. Some areas are cancelling events that gather more than 250 people, so you are encouraged to research the destination’s current status and stay up to date. There is no assurance that this guidance will not change during the time ACC has spring break and it would restrict your ability to return to campus.
To help manage the health of our community, ACC is asking you to report if you plan to travel out of state or country by using this online form.
If you are planning to travel to a Level 2 or Level 3 country or travel to a country that is determined at a restricted level by the time you return, you will be required to stay off campus for the allotted CDC recommended or required period of time before returning to ACC.
If you travel to a city or state that has a declared state of emergency or take a cruise, you will be asked to self-quarantine for the CDC recommended or required period of time off-campus before returning. ACC Student Affairs and faculty will work with effected students to find alternatives for online education if possible.
Thank you again for your cooperation, calm and resilience during this rapidly changing situation. Please do not hesitate to reach out if you have questions and ACC will continue to update you as we make decisions and receive guidance.
Employee Travel Impacts
From ACC Human Resources – March 11, 2020
College Sponsored Travel
Until further notice, ACC has suspended sponsored international travel to countries that have been assessed at Level 2 or Level 3 by the CDC. This includes any required layovers in Level 2 or Level 3 areas, even if this is not your final destination. ACC will also prohibit sponsored travel to areas of the U.S. that have declared a “State of Emergency”. Additionally, conferences and other events outside of these areas are cancelling on their own. Should you have any ACC sponsored travel, please monitor the status closely.
The Governor has issued a “State of Emergency” for Colorado but ACC has not suspended in-state travel. For in-state travel, please work with your supervisors and use your best judgement.
Employee Personal Travel
You and your supervisor should work with the Office of Human Resources to identify the most appropriate response to your return to the office, based on the applicable CDC and CDPHE guidelines on quarantines and restrictions. To help manage the health of our community, ACC is asking you to report if you plan to travel out of state or country by using this online form.
If you are planning to travel to a country that has been assessed at a Level 2 or Level 3, you must disclose your travel plans to your Supervisor and the Office of Human Resources immediately. The CDC recommends quarantines when an individual returns from one of these countries and ACC will not allow you back at work during the required quarantine period. Quarantine following your scheduled leave will be addressed as follows:
- Where possible, you will be allowed to work remotely during the necessary quarantine period beyond the end of your scheduled leave.
- For any time during the quarantine period you cannot work remotely, you can use sick leave. If you do not have sick leave available, you can use annual leave. If you are not benefit-eligible or do not have available sick or annual leave, and cannot work remotely, please contact your supervisor and the Office of Human Resources.
- Domestic or International Travel, with exception to the Level 2 or Level 3 Countries
You should research the CDC travel advisory for your destination. Because risk assessments are changing rapidly, share your travel plans with your Supervisor and check in prior to returning to the office in the event new or revised advisories are issued. If the CDC or CDPHE requires quarantine, ACC will not allow you back at work during the quarantine period. Quarantines after your scheduled leave will be addressed as follows:
Your safety and that of our students is a priority for ACC and we want to work with you to do whatever we can to prevent the spread of illness in the workplace. Thank you for your cooperation in helping to maintain a healthy environment, being considerate of your colleagues and their personal situations, and for your part in preventing the spread of illness in the workplace. Also, due to the seriousness of this situation, if it is identified you have violated this directive, you may be subject to disciplinary action, up to and including termination.
Remember, if you are sick please stay home and communicate with your supervisor. If you have any questions, or need to discuss accommodations due to your personal situation, please contact Angela Johnson or Jennifer Matthews.
Renting ACC Facilities
At this time, we are not accepting rental requests for dates through July 1, 2020. If you have a scheduled event at an ACC location from now through July 1, 2020, we will contact you. All external events will be postponed until July 1, 2020. Full refunds will be given for cancelled events. Please check back for updates.
2020 Summer Study Abroad has been postponed to 2021. Contact Trish Sangelo at trish [dot] sangelo [at] arapahoe [dot] edu for more information.
Internet Access Recommended Resources
- Internet Essentials from Comcast offers affordable high-speed internet to qualified students. You may qualify if you are eligible for public assistance programs like National School Lunch, SNAP, housing assistance, Medicaid, SSI and others. Apply by calling Comcast at 1.855.8.INTERNET (1.855.846.8376) or at internetessentials.com.
- Xfinity WiFi Free for Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
- AT&T - Consistent with FCC Chairman Pai’s “Keep Americans Connected Pledge” announced today and concerns raised by members of Congress, which we share, AT&T is proud to support customers by pledging that, for the next 60 days (as of March 13, 2020), public Wi-Fi hotspots will be kept open for any American who needs them.
- T-Mobile - T-Mobile and Metro by T-Mobile customers on current plans with limited data will automatically have unlimited smartphone data for the next 60 days (excluding roaming). No action required.
- Verizon - Verizon signed onto the FCC’s new “Keep Americans Connected” pledge. Verizon’s new customer commitment will help ensure connectivity and offer assistance to customers and small businesses facing challenges from the global crisis.
If you are a student experiencing food insecurity, reach out to the acc [dot] dos [at] arapahoe [dot] edu (Dean of Students Office) so that we can help you at the appropriate campus or community resource.
Beyond the Food Pantry
Get tips on how to reduce your bills, protect your health, get/make money,and re-locate or find housing in the Beyond the Food Pantry: Surviving COVID-19: A #RealCollege Guide for Students (PDF).
2-1-1 Colorado is a confidential and multilingual service connecting people across the State of Colorado to vital resources in their local community. 2-1-1 serves as one central location where people can access over 7,500 health and human service resources. Coloradans can also reach 2-1-1 Colorado online at 211Colorado.org.
2-1-1 provides navigation services to resources such as:
- Housing, including shelters and transitional services
- Rent and utility assistance
- Applying for SNAP benefits by phone
- Food / meals
- Clothing / personal / household needs
- Mental health and substance use disorders
- Medical clinics
- Dental clinic
- Other government/economic services
2-1-1 will work in conjunction with The Colorado Health Emergency Line for the Public (CO HELP), a toll-free hotline for the latest public health information. If Coloradans are looking for general information about COVID-19, such as the number of cases in Colorado, the list of symptoms, or how you can protect yourself, they can call CO HELP by dialing 303.389.1687 or 1-877.462.2911.
2-1-1 Resource Navigators are available to help by phone, Monday through Friday from 8am - 5pm and have access to a language translation service to accommodate over 170 languages. Coloradans can also reach 2-1-1 toll-free by dialing 866-760-6489.
Facts about Coronavirus and COVID-19
It’s important to remember that the risk to most Coloradans from COVID-19 is low. If an individual does not have a high risk of exposure, it is very unlikely they have novel coronavirus. But if they are ill and concerned, they should contact a health care provider.
Colorado state and local public health are working together, following federal guidance, to assess Colorado travelers to determine the need for monitoring, restriction of movement, quarantine, or other action to prevent the spread of the virus.
People who have general questions about coronavirus disease 2019, can call CO HELP at 303-389-1687 or 1-877-462-2911 or email COHELP [at] RMPDC [dot] org.
How it Spreads
From the Center for Disease Control
The virus is thought to spread mainly from person-to-person. Between people who are in close contact with one another (within about 6 feet). Through respiratory droplets produced when an infected person coughs or sneezes.
These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Can someone spread the virus without being sick?
People are thought to be most contagious when they are most symptomatic (the sickest). Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.
Spread from contact with infected surfaces or objects
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
How easily the virus spreads
How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained, spreading continually without stopping.
The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.
From the Center for Disease Control
Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.
The following symptoms may appear 2-14 days after exposure.
- Shortness of breath
Prevention and Treatment
From the Center for Disease Control
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash or use your inner elbow shirt sleeve.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Follow CDC’s recommendations for using a facemask.
- CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
- Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
For information about handwashing, see CDC’s Handwashing website
For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Settings
These are everyday habits that can help prevent the spread of several viruses. CDC does have specific guidance for travelers.
What to do if you are sick
From the Center for Disease Control
Call ahead to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.
If you are a student who has received a positive test result, please notify ACC by emailing the acc [dot] dos [at] arapahoe [dot] edu (Dean of Students Office) or call 303.797.5730. Employees should contact ACC Human Resources.
Communication from ACC Leadership
- ACC COVID-19 Update & Plan - March 12, 2020
- CCCS Prepares Transition to Remote Instruction - March 12, 2020
- COVID-19 Update - March 11, 2020
- COVID-19 Exposure and Travel - March 11, 2020
- Important Information on Travel due to COVID-19 - March 11, 2020
- Instructional Guidelines | Coronavirus - March 10, 2020
- ACC and COVID-19 Updates - March 10, 2020
- Keeping You in the Loop on COVID-19, March 10, 2020
- Coronavirus Message - Feb. 28, 2020
- Colorado Department of Public Health & Environment - Feb. 14, 2020
- ACC - Health Info: CoronaVirus & Seasonal Flu - Feb. 6, 2020
At ACC, we take the health of our community seriously. This is especially relevant in times of fear and anxiety around a new illness. ACC will not tolerate stigmatization, discrimination or harassment of individuals or groups.
If you feel that you or others have been the target of discrimination or harassment, please report it to the ACC via Refer a Concern.