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Broadband Technical Service Representative
Degree and Certificate Requirements
2008-09 Catalog

Certificate

Those completing this certificate will be well-versed in the technologies used to deploy video, voice and data services.

*NOTE: Broadband degrees and certificates are available ONLY to Jones/NCTI participants.

BTE 100 Computer Keyboarding 1 credit
CIS 118 Introduction to PC Applications 3 credits
CTC 120 Understanding Voice and Data 3 credits
CTC 121 Understanding Broadband Technology 3 credits
CTC 123 Basic Broadband Troubleshooting 3 credits
MAR 160 Customer Service 3 credits
PSY 101 General Psychology I 3 credits
  OR  
PSY 116 Stress Management 3 credits
Total 19 Credit Hours

Course Descriptions | Degree Requirements



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