2010-2011 Catalog
Criminal Justice: Emergency Dispatch Certificate

In an emergency, the first people to answer a 911 call for help are Emergency Dispatchers. Seconds after receiving an emergency call, these well-trained, highly professional individuals react to send the appropriate type and number of emergency services units in response to calls for assistance. They also monitor the activity of emergency services personnel at the scene. Emergency Dispatchers work in a variety of settings, ranging from police and fire stations to hospitals or centralized communication centers. Communication skills and the ability to work under pressure are important personal qualities for dispatchers. At the end of this program, students will be prepared to take the national certification test.

Students are strongly encouraged to complete this program in one semester. The majority of the coursework is delivered online. Students will spend time in the classroom practicing their skills in the state-of-the-art emergency dispatch simulation lab. For more information please contact Christine Swenson at 303.797.5980 or christine.swenson@arapahoe.edu to make an appointment.

Students should have the ability to produce work above the developmental level to be successful in the program. This means students must have ACCUPLACER reading scores of 80+ and writing scores of 95+ or equivalent ACT/SAT scores.