2010-2011 Catalog
Broadband Technology and Communication
The Associate of Applied Science degree was designed by ACC and Jones/NCTI to provide a degree path for technicians in the broadband industry. The “Plan of Study” portion of this degree allows students the unique opportunity to tailor this program to their unique professional responsibilities and goals. Upon completion, those who wish to continue their studies may be accepted as juniors Jones International University.
The AAS in Broadband Technology and Communication, Broadband Technology certificate and Customer Care certificate are available ONLY to Jones/NCTI participants.
| General Education Requirements | (19 credit hours) | |
| ENG 121 | English Composition I OR | |
| ENG 131 | Technical Writing I | 3 credits |
| MAT 108 | Technical Mathematics or higher | 4 credits |
| COM 125 | Interpersonal Communication | 3 credits |
| CIS 118 | Intro to PC Applications | 3 credits |
| BUS 115 | Introduction to Business | 3 credits |
| MAN 116 | Principles of Supervision | 3 credits |
| Major Courses | (11 credit hours) | |
| MAR 160 | Customer Service | 3 credits |
| PSY 116 | Stress Management OR | |
| PSY 101 | General Psychology | 3 credits |
| BUS 241 | Cultural Diversity in Business | 3 credits |
| BUS 117 | Business Writing | 1 credit |
| MAN 117 | Time Management | 1 credit |
| Restricted Electives | (4-11 credits depending on emphasis) | |
| Students must choose one of the following areas of emphasis to complete this A.A.S. degree: | ||
| COM 220 | Intercultural Communication | 3 credits |
| CTC 117 | Computers and Broadband Modems | 3 credits |
| CTC 118 | Broadband Digital Installer | 3 credits |
| MAR 111 | Principles of Sales | 3 credits |
| BUS 217 | Business Communication and Report Writing | 3 credits |
| BUS 216 | Legal Environment of Business | 3 credits |
| MAR 216 | Principles of Marketing | 3 credits |
| Broadband Technology Emphasis | (26 Credit Hours) | |
| Students must choose one of the following areas of emphasis to complete this A.A.S. degree: | ||
| CTC 107 | Installer | 3 credits |
| CTC 109 | Installer Technician | 4 credits |
| CTC 111 | Service Technician | 4 credits |
| CTC 113 | System Technician | 4 credits |
| CTC 127 | Testing and Maintenance for Fiber Technicians | 2 credits |
| CTC 128 | Fiber Installation and Activation | 2 credits |
| CTC 165 | Advanced Technician | 4 credits |
| CTC 129 | Digital Technician | 3 credits |
| Customer Care Emphasis | (19 Credit Hours) | |
| Students must choose one of the following areas of emphasis to complete this A.A.S. degree: | ||
| CTC 108 | Cable Network Overview | 1 credit |
| CTC 121 | Delivering Cable Services | 3 credits |
| CTC 123 | Basic Troubleshooting of Broadband Technology | 3 credits |
| CTC 125 | High Speed Data Customer Service | 3 credits |
| CTC 126 | Advanced High Speed Data Customer Service | 3 credits |
| MAR 235 | Consumer Behavior | 3 credits |
| MAR 110 | Introduction to Sales | 1 credit |
| MAN 212 | Negotiation and Conflict Resolution | 3 credits |
| Telecommunications Emphasis | (21 Credit Hours) | |
| CTC 105 | Overview of Telecommunication OR | |
| CTC 120 | Understanding Voice Data Networks | 3 credits |
| CTC 128 | Fiber Installation and Activation | 2 credits |
| CTC 162 | Telecommunications Construction and OSHA Safety | 3 credits |
| CTC 220 | Regulations and Standards | 3 credits |
| TLT 131 | Cabling | 3 credits |
| TLT 141 | Voice Over Internet Protocol | 1 credit |
| TLT 142 | Video, Voice and Data | 3 credits |
| TLT 143 | Transmission: Wired and Wireless | 3 credits |
| TOTAL | 60 Credit Hours | |