2009-2010 Catalog
Broadband Technology and Communication
The Associate of Applied Science Degree was designed by ACC and Jones/NCTI to provide a degree path for technicians in the broadband industry. The “Plan of Study” portion of this degree allows students the unique opportunity to tailor this program to their unique professional responsibilities and goals. Upon completion, those who wish to continue their studies may be accepted as juniors Jones International University.
NOTE: The AAS in Broadband Technology and Communication, Broadband Technology certificate and Customer Care certificate are available only to Jones/NCTI participants.
| General Education | (19 credit hours) | |
| ENG 121 | English Composition I OR | |
| ENG 131 | Technical Writing | 3 credits |
| MAT 108 | Technical Mathematics or higher | 4 credits |
| COM 125 | Interpersonal Communication | 3 credits |
| CIS 118 | Introduction to PC Applications | 3 credits |
| BUS 115 | Introduction to Business | 3 credits |
| MAN 116 | Principles of Supervision | 3 credits |
| Major Courses | (11 credit hours) | |
| MAR 160 | Customer Service | 3 credits |
| PSY 101 | General Psychology I OR | |
| PSY 116 | Stress Management | 3 credits |
| BUS 241 | Cultural Diversity in Business | 3 credits |
| BUS 117 | Business Writing | 1 credits |
| MAN 117 | Time Management | 1 credits |
| Restricted Electives | (4-11 credit hours – dependent on Option) | |
| COM 220 | Intercultural Communication | 3 credits |
| MAR 111 | Principles of Sales | 3 credits |
| MAR 216 | Principles of Marketing | 3 credits |
| BUS 216 | Legal Environment of Business | 3 credits |
| BUS 217 | Business Communication and Report Writing | 3 credits |
| MAN 226 | Principles of Management | 3 credits |
| Students please select one Option: | ||
| Option A – Broadband Technology | ||
| CTC 107 | Installer | 3 credits |
| CTC 109 | Installer Technician | 4 credits |
| CTC 111 | Service Technician | 4 credits |
| CTC 113 | System Technician | 4 credits |
| CTC 127 | Testing & Maintenance for Fiber Technicians | 2 credits |
| CTC 128 | Fiber Installation & Activation | 2 credits |
| CTC 129 | Digital Technician | 3 credits |
| CTC 165 | Advanced Technician | 4 credits |
| Complete at least 4 credit hours of restricted electives | ||
| Broadband Technology Option Total | (26 Credit Hours) | |
| Option B – Customer Care | ||
| CTC 108 | Cable Network Overview | 1 credit |
| CTC 121 | Delivering Cable Services | 3 credits |
| CTC 123 | Basic Troubleshooting of Broadband Technology | 3 credits |
| CTC 125 | High Speed Data Customer Service | 2 credits |
| CTC 126 | Advanced High Speed Data Customer Service | 3 credits |
| MAN 212 | Negotiation and Conflict Resolution | 3 credits |
| MAR 110 | Introduction to Sales | 1 credits |
| MAR 235 | Principles of Management | 3 credits |
| Complete at least 11 credit hours of restricted electives | ||
| Customer Care Option Total | (19 Credit Hours) | |
| Option C – Telecommunications | ||
| CTC 105 | Overview of Telecommunications OR | |
| CTC 120 | Understanding Voice and Data Networks | 3 credits |
| CTC 128 | Fiber Installation and Activation | 2 credits |
| CTC 162 | Telecommunication Construction and OSHA Safety | 3 credits |
| CTC 220 | Regulations and Standards | 3 credits |
| TLT 131 | Cabling | 3 credits |
| TLT 141 | Voice Over Internet Protocol | 1 credit |
| TLT 142 | Cabling for Video, Voice, and Data | 3 credits |
| TLT 143 | Transmission: Wired and Wireless | 3 credits |
| Complete at least 9 credit hours of restricted electives | ||
| Telecommunications Option Total | (21 Credit Hours) | |
| Total with Option | (60 Credit Hours) | |