2009-2010 Catalog
Broadband Technology and Communication

The Associate of Applied Science Degree was designed by ACC and Jones/NCTI to provide a degree path for technicians in the broadband industry. The “Plan of Study” portion of this degree allows students the unique opportunity to tailor this program to their unique professional responsibilities and goals. Upon completion, those who wish to continue their studies may be accepted as juniors Jones International University.

NOTE: The AAS in Broadband Technology and Communication, Broadband Technology certificate and Customer Care certificate are available only to Jones/NCTI participants.

General Education      (19 credit hours)
ENG 121 English Composition I OR
ENG 131 Technical Writing      3 credits
MAT 108 Technical Mathematics or higher       4 credits
COM 125 Interpersonal Communication      3 credits
CIS 118 Introduction to PC Applications      3 credits
BUS 115 Introduction to Business      3 credits
MAN 116 Principles of Supervision      3 credits

Major Courses      (11 credit hours)
MAR 160 Customer Service      3 credits
PSY 101 General Psychology I OR
PSY 116 Stress Management      3 credits
BUS 241 Cultural Diversity in Business      3 credits
BUS 117 Business Writing      1 credits
MAN 117 Time Management      1 credits

Restricted Electives      (4-11 credit hours – dependent on Option)
COM 220 Intercultural Communication      3 credits
MAR 111 Principles of Sales      3 credits
MAR 216 Principles of Marketing      3 credits
BUS 216 Legal Environment of Business      3 credits
BUS 217 Business Communication and Report Writing      3 credits
MAN 226 Principles of Management      3 credits

Students please select one Option:

Option A – Broadband Technology
CTC 107 Installer      3 credits
CTC 109 Installer Technician      4 credits
CTC 111 Service Technician      4 credits
CTC 113 System Technician      4 credits
CTC 127 Testing & Maintenance for Fiber Technicians      2 credits
CTC 128 Fiber Installation & Activation      2 credits
CTC 129 Digital Technician      3 credits
CTC 165 Advanced Technician      4 credits
Complete at least 4 credit hours of restricted electives

Broadband Technology Option Total      (26 (Credit Hours)

Option B – Customer Care
CTC 108 Broadband Cable Overview      1 credit
CTC 121 Understanding Broadband Technology      3 credits
CTC 123 Basic Troubleshooting of Broadband Technology      3 credits
CTC 125 High Speed Data Customer Service       2 credits
CTC 126 Advanced High Speed Data Customer Service       3 credits
MAN 212 Negotiation and Conflict Resolution      1 credits
MAR 110 Introduction to Sales      3 credits
MAR 235 Principles of Management        3 credits
Complete at least 11 credit hours of restricted electives

Customer Care Option Total      (19 Credit Hours)

Option C – Telecommunications
CTC 105 Overview of Telecommunications OR
CTC 120 Understanding Voice and Data Networks      3 credits
CTC 128 Fiber Installation and Activation      2 credits
CTC 162 Telecommunication Construction and OSHA Safety        3 credits
CTC 220 Regulations and Standards      3 credits
TLT 131 Cabling       3 credits
TLT 141 Voice Over Internet Protocol      1 credit
TLT 142 Cabling for Video, Voice, and Data       3 credits
TLT 143 Transmission: Wired and Wireless      3 credits
Complete at least 9 credit hours of restricted electives

Telecommunications Option Total      (21 Credit Hours)

Total with Option      (60 Credit Hours)