Anne Kerven is a Littleton-area resident with a master’s degree in gerontology and a background in publishing. She was active in the Denver Information & Assistance network for older adults, and presently works at CFMC, a Quality Improvement Organization that contracts with Centers for Medicare and Medicaid. There, she assists with the complaint and appeals processes available to Medicare beneficiaries. Past projects include producing a magazine for a chain of retirement communities, and blogs and articles on finding older-adult resources. Kerven is currently researching a book on starting a business in older age.