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Frequently Asked Questions

Student Affairs

Questions? We have all the answers!

Academic CalendarAcademic Departments & ProgramsAdd a Class
Admissions and RecordsAdvisingBookstore
Campus MapsCampus PoliceCareer and Transfer Center
Castle Rock CampusCatalog and ScheduleChild Care
Community EducationComputer LabConcurrent Enrollment/
High School Credit
Credit for Prior LearningDegrees and CertificatesDrop a Class
Disability ServicesEmployment OpportunitiesFinancial Aid
Fitness CenterFormsGED Preparation
GradesInternational StudentsLibrary
Online LearningParents' QuestionsParker Campus
ParkingRegistrationScholarships
Student AffairsStudent IDStudent Loans
Testing CenterTranscriptsTransfer Credits
Tutorial Services/
Student Success Center
Veterans ServicesWireless Internet
Workforce TrainingWriting Center 

Academic Departments and Programs

Where can I find a list of all ACC Departments and Programs?
You will find a list of all ACC departments and programs at http://www.arapahoe.edu/deparments-and-programs/a-z-offerings

Admissions

How do I apply to Arapahoe Community College?
I cannot log into logo of myACC .
How do I get my Student ID number?
How do I register for classes?
How do I view/print a schedule?
How do I view my tuition bill?
I cannot register due to holds. How do I view my holds?
How do I drop or withdraw from a class?
How do I activate or check my student email?
How do I forward my student email?

Advising

What services does the Academic Advising office provide?
What can I expect from an Academic Advising appointment?
Do I need to meet with an Advisor every semester to register?
What don't Academic Advisors do?
How do I choose a degree or certificate program?
What are Developmental Studies courses?
How do I declare my major?
What should I do if I can't decide which degree or certificate program to choose right now?
What is a credit hour?
How many credit hours are considered "full time?"
What is the maximum number of credit hours I may take in one semester?
What do "prerequisite" and "corequisite" mean?
What is "Add/Drop"?
What does it mean to "Withdraw" from a course?
How will a "W" affect my transcript?
What do "academic probation," and "academic suspension" mean?

Bookstore

Where is the ACC bookstore?
What are the Bookstore hours?
What forms of payment does the Bookstore accept?
Can I use Financial Aid for my books?
What is the Bookstore return policy?
How do I purchase my textbooks and supplies?
What if my parents or a third party want to pay for my books?
Are CCC Online books available at the Bookstore?
Can I sell my books back to the Bookstore?
Can I rent books at the Bookstore?

Campus Maps

Campus maps are located at http://www.arapahoe.edu/aboutacc/maps/index.html.

Campus Police Services

Do I need a Student ID Card?
Where can I pick up a Student ID Card?
Do I need a parking permit?
Where can I get a parking permit?
How do I rent a locker?
Who are the Campus Police and what services do they offer?
Does ACC offer safety escorts on campus?

Career and Transfer Center

What services does the Career and Transfer Center offer?
What can I do, professionally, with a certificate or degree program I've selected?

Castle Rock Campus

How do I get to the Castle Rock Campus?
Do I need a parking permit?
Where can I call if I have questions?
What programs are offered?
Can I take the ACCUPLACER at the Castle Rock campus?
Does the Castle Rock Campus have a Computer Lab?
Is Advising offered at the Castle Rock Campus?
Are services such as Financial Aid or the Student Success Center available at the Castle Rock Campus?
How can I find the schedule for Castle Rock?
Is there a microwave or refrigerator available for students?

Child Care

Does ACC have a childcare center?
How old do children have to be to attend the ACC Child Development Center?
Do you offer any type of financial assistance?
Do you have waiting list?
How will I know if my child is accepted?
What do I need to have in order for my child to start?

College Catalog and Schedule

What is the difference between the College Catalog and Schedule of Classes?
The College Catalog is a detailed description of all important information, regulations, policies, program requirements and course descriptions. The Schedule of Classes is a listing of ALL courses being offered each semester.

Community Education

What are your office hours?
How do I get a registration confirmation?
How do I get a receipt?
How do I know if my class has been cancelled?
What happens to my payment if my course gets cancelled?
How long does it take to get a refund?
How long does it take to post a payment to my credit card?
How do I find out about your GED program?
Where can I park?
What if I don't get a parking permit in time for my first class?
Where can I find a map to the campus in order to locate my classroom?
What happens if I can't find my classroom?

Computer Lab

Does ACC have computers I can use?
Can I register online using ACC computers?

Does ACC have computers I can use?
Yes, we offer an open computer lab on first floor of the Main building in Room M1650. This lab has over 45 computers for our student use. A variety of these computers have Microsoft products on them as well as AutoCAD, Mini Tab, Food Processor, and other specialized software needed to support the various academic programs on campus. Support staff is available for assistance if you need it. The lab is open Monday – Thursday 8 a.m. – 9 p.m., Friday 8 a.m. – 5 p.m., Saturday 9 a.m. – 2 p.m. while classes are in session.

Can I register online using ACC computers?
Yes. In addition to the computers in the Open Computer Lab, there are other computers conveniently located at Information Central. The Information Central staff can assists students if there are questions.

Concurrent Enrollment/High School Credit

I'm still in high school. Can I earn college credit now?
How can I sign up for Concurrent Enrollment?
I'm still in high school and have completed everything, why can't I register for courses through myACC?
I'm only taking one course at ACC and the rest of my courses are at my high school. What services are available to me?

Credit for Prior Learning

I have earned credit outside normal college channels or I have life experiences. Can I obtain college credit?
Yes you may. For more information visit our page Credit for Prior Learning.

Degrees and Certificates

What degrees and certificates does ACC offer?
What is a Certificate program?
What is the Associate of Applied Science degree?
What is the Associate of Science or Associate of Arts degree?
How do I choose a degree or certificate program?
Where can I find degree and certificate requirements and course descriptions?
How many courses must I complete to earn a degree or certificate?

What degrees and certificates does ACC offer?
ACC offers over 130 degree and certificate programs. These programs are listed on the Academic Departments and Programs web page and in the College Catalog.

What is a Certificate program?
A Certificate program is earned upon completing a specialized short-term, hands-on-training and study in a specific occupational area. The credits earned in a certificate program may be applied to a related Associate of Applied Science program.

What is the Associate of Applied Science degree?
An A.A.S. degree program is an occupational program of study designed to prepare students for employment in a variety of high-tech or mid-management fields of study with in the business, health, technical or industrial occupations. The Associate of Applied Science is a minimum of 60 credit hours.

What is the Associate of Science or Associate of Arts degree?
The Associate of Science and Associate of Arts degree are designed primarily for students intending to transfer to a four-year institution.

How do I choose a degree or certificate program?
Degree and certificate programs can be chosen based on personal or professional interest. If you're not sure which program will suit your needs, meet with an Academic Advisor (303.797.5651) to review the requirements and components of our degree or certificate programs. If you're planning to transfer to a four-year college or university, the Advisor can assist you in choosing the program that will best serve your needs.

Where can I find degree and certificate requirements and course descriptions?
You'll find course descriptions and degree and certificate requirements on the Course Descriptions web page and Degree and Certificate Requirements web page as well as in the College Catalog.

How many courses must I complete to earn a degree or certificate?
To earn a degree or certificate at ACC you must complete a minimum number of credits applicable to that degree or certificate program. Associate degrees require that you complete a minimum of 15 semester credits after transferring any applicable credits towards your degree program from approved colleges or universities. Certificate programs require that you complete at least 50% of the courses required by your program at ACC.

Disability Services

Does ACC provide services for students with disabilities?
Yes. Support services are available to students with disabilities who have a documented need for accommodation, in accordance with the Americans with Disabilities Act and the Rehabilitation Act of 1973, Section 504. Services include but are not limited to:

  • Test and classroom accommodations
  • Interpreters for students who are deaf or hearing impaired
  • Classroom materials or College publications in alternate print formats such as Braille, audio tape, enlarged print, or disk
  • Self-advocacy training and ADA/504 information
  • Specialized orientations for support services
  • Use of adaptive equipment such as sound amplification or enlargement devices

Visit our Disability Services Department, Room M2710, for a description of services.

Employment Opportunities at ACC

How do I learn about employment opportunities at ACC?
Who can I call about job openings at ACC?
Where do I send my application materials (letter of interest, application, résumé and diversity data form)?

How do I learn about employment opportunities at ACC?
Please check our website for a current listing of all of our open positions. If you are interested in a work study position call Andrew Marah at 303.797.5662 or email him at andrew.marah@arapahoe.edu.  

Who can I call about job openings at ACC?
Contact a Human Resources representative at 303.797.5644.

Where do I send my application materials (letter of interest, application, résumé and diversity data form)?
Send to:
Office of Human Resources
Arapahoe Community College
5900 South Santa Fe Drive
P.O. Box 9002
Littleton, CO 80160–9002

Financial Aid

Financial Aid General Questions
What is financial aid?
Who receives financial aid?
Who can apply?
How do I apply?
How is eligibility determined?
How do I remain eligible for financial aid?
How do I receive payment?
Can I charge my books each semester?
How much can I earn before I disqualify for aid?

Financial Aid Application
What is ACC's school code?
What is ACC's priority date for filing the FAFSA?
I probably don't qualify for aid. Should I apply for aid anyway?
Do I need to be admitted before I can apply for financial aid?
Do I have to reapply for financial aid every year?
How do I apply for a Pell Grant and other types of need-based aid?
Where can I get information about Federal student financial aid?
Where can I get a copy of the FAFSA?
Is it better to wait until the income tax forms have been completed in order to complete the FAFSA?
I sent in my FAFSA over four weeks ago but haven't heard anything. What should I do?
What do those acronyms on the Student Aid Report (SAR) mean?

Financial Aid Award
When can I expect to hear about my financial aid package?
What is the status of my financial aid?
Can I expect to receive the same financial aid package throughout my undergraduate years?
Will I have to borrow to attend ACC?
Are there any programs that provide student financial assistance to homeschooled children?
Work Study and Scholarship
How do I find a job on campus?
I got an outside scholarship. Should I report it to the financial aid office?
Are work-study earnings taxable?

Loans
Are my parents responsible for my educational loans?
If I leave school for a period of time, do I have to start repaying my loans?
What is the difference between a subsidized and unsubsidized loan?
What is a Private Loan?

Special Circumstances
What happens if I have to withdraw from all my classes?
What if my family's financial circumstances change drastically during a given year? What can be done?
My parents no longer claim me on their tax form. Am I an independent for financial aid?

Veteran Educational Benefits
What benefits am I eligible for if I am a veteran of the U.S. Armed Forces?

Fitness Center

Can I get a workout in at ACC around my class schedule?
You bet! Come on down to the Annex and see what we have to offer!

Our hours of operation are from 6:00 a.m. until 7:00 p.m. Monday through Thursday and from 6:00 a.m. until Noon on Friday and Saturday. We are closed on Sundays.

We have over 100 pieces of exercise equipment for you to use including:

  • weight machines
  • stationary bicycles
  • treadmills
  • Expresso video bikes
  • free weights
  • FitWall stations
  • Various other workout tools
  • basketball court

We always have qualified fitness professionals available to help you. Our Fitness Center has locker rooms and showers. For more information, call 303.797.5850

Additionally, students may use our swimming pool during Open Swim Hours of Monday through Friday, 10:30 a.m. to 12:30 p.m. and Saturdays from 9:00 a.m. until Noon.

Forms

Where can I find commonly used forms?
A list of commonly requested forms is found on the website at the Forms web page. These forms also are available at Information Central on the second floor of the Main Building.

GED Preparation

What does GED mean?
Does ACC offer the GED test?
Why would I need a GED certificate?
Do I need to take GED preparation classes before taking exams?

Grades

How can I check my grades?
What is an "Incomplete"?
Can I replace a low grade I earned?

How can I check my grades?

  • Log into myACC logo
  • On the Student tab, find Student Grades box
  • Select a term and click "Go".

What is an "Incomplete"?
A grade of "Incomplete" may be given to students who, because of illness or circumstances beyond their control, are unable to complete their coursework within the semester. An Incomplete is given only if you have finished at least 80% of the semester with a grade of "C" or better, and you provided evidence to the Instructor that you are unable to continue. An Incomplete Grade Form must be filed by the Instructor with the Admissions and Records Office when submitting grades. See the "Grading System" section of the College Catalog for further details regarding an "Incomplete."

Can I replace a low grade I earned?
Yes. You may repeat any course and have a new grade replace an old grade. See the "Repeat Courses" section in the College Catalog for guidelines on grade replacement. You'll need to complete a Repeated Course – Exclude from GPA Request form.

International Students

Who do I contact for information about becoming an international student at ACC?
What services does ACC have for international students?
What are the Admission requirements for international students?
What are the Frequently Asked Questions for International Students?

Library

When is the Library open?
What do I need to check out books from the Library?
Where can I find the usernames and passwords for the databases?
Is wireless Internet access available in the Library?
What is the Library's Computer Use Policy?
Can I save documents from the Library's computers onto an external source?
Can I print documents from the Library computers?
Does the Library have a copy machine/fax machine/scanner?
Are children allowed in the Library?

Online Learning

Is online learning right for me?
How do I login to my online class?
How often will I need to visit the campus?
Is there an instructor?
How do I take exams?
How much time should I expect to spend in an online course?

Parents Questions

How much does ACC's tuition cost and how can I pay for it?
Will my student's courses transfer?
What if my son or daughter doesn't know exactly what they want to do?
What services are available to help students find jobs?
What do students need to do prior to starting classes at ACC?
What is FERPA (Family Educational Rights and Privacy Act) and what does it mean for parents?
What help is available to my student after they enroll?

How much does ACC's tuition cost and how can I pay for it?
Arapahoe Community College is one of the most economical colleges in Colorado with very low tuition rates. Go to ACC Tuition and Fee Schedule web page for updated rates. Financial aid, scholarships and payment plans are also available to assist with tuition costs.

Will my student's courses transfer?
ACC is a great place for your daughter or son to start their education. Many general education credits are guaranteed to transfer to Colorado's higher-education public institutions. Many of our students planning to earn a bachelor degree take their general education requirements at ACC's low tuition rates, before transferring. ACC also has articulation agreements for some of our Associate degree programs with public and private institutions.

What if my son or daughter doesn't know exactly what they want to do?
Excellent help is available! ACC Advising and Career Center specialists provide educational assistance to students and help them make educated decisions.

What services are available to help students find jobs?
ACC maintains job banks of current openings. Recruiters from businesses, industries and professions visit campus regularly through regular career fairs. Many of these companies list their job openings with our Career Center. We also provide seminars on job searches, resumes and job interview preparation.

What do students need to do prior to starting classes at ACC?
Students should be encouraged to take challenging classes in high school and to take concurrent enrollment classes when possible. They should complete an ACC application for admission, take our assessment tests, and make arrangements to have their high school transcript sent to ACC. Prospective students are encouraged to attend an orientation and set up an appointment with an Advisor to plan a schedule.

What is FERPA (Family Educational Rights and Privacy Act) and what does it mean for parents?
The Family Educational Rights and Privacy Act is a federal law that protects the privacy of student records. This would make it illegal for ACC to provide private information concerning students to any one including the parents. Students may waive this right and make information available by completing a form at Information Central.

What help is available to my student after they enroll?
Numerous services are available to help your student once they arrive on campus. Free tutoring and accommodations for students with special needs are available through the Student Affairs Office. Computer labs and our Library are available for student use. Our Campus Police department provides security and motorist assistance services.

Parking

Do I need a permit to park at ACC?
Yes. All Littleton and Parker campus parking lots require a Parking Permit. To get a Permit, take your payment receipt and class schedule to Parking Services/Campus Police Main Building, Room M2630.  You may pick up a visitor day pass at the Campus Police Office.

Registration

How do I register for classes?
How do I get a Student ID number?
How do I get a copy of my schedule?
How do I read my schedule?
How do I drop or withdraw from a class?

How do I register for classes?

  • Log into logo of myACC .
  • On the Student tab, find Registration Tools box.
  • Select Add or Drop Classes link (you may need to select a term).
  • Enter the Course Registration Number (CRN) or click on Class Search. You may enter several CRNs at once.
  • Hit Submit Changes.
  • For help, check out the myACC Helpful Hints.

How do I get a Student ID number?

  • If you are a new student, you received your Student ID Number in your ACC acceptance email or letter.
  • If you do not know your Student ID Number, select "Lost Username" on the logo of myACC login page.

How do I get a copy of my schedule?

  • Log into logo of myACC .
  • On the Student tab, find Registration Tools box.
  • Select Detailed Student Schedule link (you may need to select a term).
  • Hit Print.

How do I read my Detailed Student Schedule?

  • Days refers to the day(s) of the week class is held
    • Monday = M, Tuesday = T, Wednesday = W, Thursday = R, Friday = F, Saturday = S and Sunday = U.
    • Example TR means class meets on Tuesdays and Thursdays
  • Where refers to the building and room number of where class is held
  • Date Range refers to the start and end dates for the class
    • Some classes begin after the main semester start date
  • Drop Deadline refers to the last date to official drop a class with a full refund
  • Withdraw Deadline refers to the last date to official withdraw with no refund and a W on your transcripts

How do I drop or withdraw from a class?

  • Log into logo of myACC .
  • On the Student tab, find Registration Tools.
  • Select Add or Drop Classes (you may need to select a term).
  • Find the course you wish to drop or withdraw. Select the drop down box.
  • You can only drop or withdraw from a course up until the deadline date on your Detailed Student Schedule.
  • Hit Submit Changes.

Scholarships

Where do I find out about scholarships at ACC?
You'll find scholarship information in the Financial Aid Office

Student Affairs

Where can I get a Student Handbook
What kinds of activities does ACC offer?
How do I get involved in clubs or Student Government at ACC?
How do I file a complaint?
How do I file a tuition appeal?

Student ID

Where do I get a Student ID Card?
You get your Student ID Card at the Campus Police Office, Room M2600. A Student ID Card is required to check out books and materials from the Library, use the swimming pool and Open Computer Lab, or buy or sell books in the Bookstore.

Student Loans

Where do I find out about Student Loans?"
You'll find student loan information in the Financial Aid Office.

Testing Center

What does the Testing Center do?
What is the Accuplacer (formerly CPT)?
What do my Accuplacer scores mean?

Transcripts

Can I enroll without my transcripts?
How do I order transcripts?

Can I enroll without my transcripts?
Yes. You may enroll in a class without transcripts as long as you meet all the prerequisites. If you previously took a prerequisite at another institution, you may provide an unofficial copy of your transcript to the Testing Center. If you wish to transfer previous college coursework to Arapahoe Community College, you will need to send an official transcript to the Admissions and Records Office. Learn more about the official transcript evaluation process.

How do I order transcripts?
There are two easy ways to order your official transcripts from ACC. You order them online or download the Transcript Request Form (PDF). You may submit your request by:

  • Faxing the form to the Admissions and Records Office at 303.797.5970.
  • Scan completed form and email to admissions@arapahoe.edu.
  • Returning the form to Information Central at the Littleton Campus.
  • Mailing the form to: Arapahoe Community College, Admissions and Records Office Attention: Transcripts, 5900 South Santa Fe Drive, Littleton, CO 80160

ACC will process all transcript requests within three business days of receipt. For more information, call our Admissions and Records Office at 303.797.5621.

Transfer Credits

Do my grades from transfer credits count toward my ACC grade point average (GPA)? Do they count for honors at graduation?
Will my ACC credits transfer to other higher education institutions?
Does ACC have transfer agreements with four-year colleges and universities?
How do I prepare for transfer to another college?
How do I know if courses taken at another college will transfer to ACC?

Tuition and Fees

How much does it cost to attend ACC?
When do I have to pay my tuition?
How do I pay for classes?
Will I get dropped from classes if I do not pay my tuition?

How much does it cost to attend ACC?
That depends on several factors, including your residency status, the number of credit hours you're taking, and whether you have signed up for the College Opportunity Fund (COF).  You'll find updated tuition information under Tuition and Fees.

The Community Colleges of Colorado Board sets the tuition and fee rates for all Colorado community colleges. Tuition classification is governed by state law (Colorado Revised Statutes 23-7-101, et seq.,1997.) and it applies to all public institutions of higher education in Colorado. 

When do I have to pay my tuition?
You'll find the list of payment deadlines in the Class Schedule or in . Learn more about the payment and drop for outstanding balance process.

Will I get dropped from classes if I do not pay my tuition?
Yes. The Cashiers' office conducts weekly notifications (telephone call, student email and text message, if enabled) to students with outstanding balances (regardless of when the class starts) on payment deadlines listed the Class Schedule or in . Learn more about the payment and drop for outstanding balance process.

How do I pay for classes?

  • Log into logo of myACC .
  • On the Student Finance tab, find My Account box.
  • If you wish to pay online (with a credit card), select the credit card icon next to the tuition amount.
  • If you wish to set up a My Payment Plan (formerly FACTS), select that option in Payment Options.

Tutorial Services/Student Success Center

What should I do if I'm having academic problems?
Can I get tutoring?

Veterans Services

Can I get veterans benefits at ACC?
Yes. The Veterans Affairs Office is part of the Financial Aid Office. For assistance please call 303.797.5661, or visit www.gibill.va.gov. The Veterans Affairs Office submits enrollment certifications for students eligible for VA educational benefits.

Wireless Internet

Does ACC provide free access for students?
Yes, ACC provides free wireless Internet access throughout the College.

Workforce Training Division

How do I sign up for a computer course with Workforce Training and what is the schedule?
I am interested in the RN Refresher course. How do I enroll?
I am a trainer / instructor / corporate representative and I would like to offer training seminars / classes to the Workforce Training Division. What do I need to do?
We are a corporation in need of 'XYZ' training. What do you offer that can help us?
I am interested in the Event Management program and/or the Online Medical Transcription Program that you offer. Where do I find more information?
I am interested in grant funded training. How can I find out more about this training?

Writing Center

I'd like to improve my writing skills. Does ACC offer any special assistance?
The Writing Center provides assistance with writing assignments. For more information call 303.797.5669.