Questions? We have all the answers!

Admissions

How do I apply to Arapahoe Community College?
I cannot log into .
How do I get my Student ID number (my S#)?
How do I register for classes?
How do I view/print a schedule?
How do I view my tuition bill?
I cannot register due to holds. How do I view my holds?
How do I drop or withdraw from a class?

How do I apply to Arapahoe Community College (ACC)?

• Select Apply for Admission
• Follow the screen prompts to complete the online application. Be sure you read the directions carefully and enter all required information. Incomplete applications may cause delays in processing.
• Apply for College Opportunity Fund (COF) stipend (if Colorado resident).

I cannot log into .

• Your User Name number is your S#. You must use a capital S when you login.
• If you forgot your User Name or Password, select “Lost Username” or “Forget Password”. Follow the instructions to access your User Name (S#) or Password.

How do I get a Student ID number (S#)?

• If you are a new student, you received your S# in your ACC acceptance e-mail or letter.
• If you do not know your S#, select “Lost Username” on the login page.

How do I register for classes?

• Log into .
• On the Student tab, find Registration Tools.
• Select Add or Drop Classes (you may need to select a term).
• Enter the CRN or Class Search. You may enter several CRNs at once.
• Hit Submit Changes.

How do I view/print a schedule?

• Log into .
• On the Student tab, find Registration Tools.
• Select Detailed Student Schedule (you may need to select a term).
• Hit Print.

How do I view my tuition bill?

• Log into .
• On the Student Finance tab, find My Account.
• If you wish to pay online (with a credit card), select the credit card icon next to the tuition amount.
• If you wish to set up a FACTS Payment Plan, select that option in Payment Options.

I cannot register due to holds. How do I view my holds?

• Log into .
• On the Student tab, find Academic Profile.
• Select Holds.
• If the hold is not from ACC, you will need to contact that school to remove the hold.

How do I drop or withdraw from a class?

• Log into .
• On the Student tab, find Registration Tools.
• Select Add or Drop Classes (you may need to select a term).
• Find the course you wish to drop or withdraw. Select the drop down box.
• Hit Submit Changes.

If you still need assistance, please contact the Admissions Office (303.797.5621 or admissions@arapahoe.edu)

Community Education

What are your office hours?

The Community Education office is open Monday-Friday from 8 am to 5 pm.

How do I get a registration confirmation?

If you register online, we will e-mail you a registration confirmation to let you know we received your course request. Otherwise, we do not send course confirmations.

How do I get a receipt?

If you need a receipt for any reason, give us a call at 303.797.5608.

How do I know if my class has been cancelled?

We will call you approximately 3-5 days before the class was scheduled to let you know it has been cancelled.

What happens to my payment if my course gets cancelled?

If we cancel a course and your payment has been posted, we will mail you a full refund in the form of a check from the State of Colorado. If the payment has not been posted, your payment will not be processed.

How long does it take to get a refund?

You should receive a refund within 1-2 weeks from the time your class has been cancelled.

How long does it take to post a payment to my credit card?

Please allow 1-2 weeks for the payment to be processed by the ACC Cashier’s Office

How do I find out about your GED program?

Information on GED test preparation courses or GED testing is here.
 

Where can I park?

Parking is allowed by permit only in any of the campus lots. Short term parking (one or four hours) is available along the side streets, as posted, if you do not have a parking permit.

What if I don’t get a parking permit in time for my first class?

You may park in the four hour posted parking on the side street. If you prefer a parking permit, call our office and we will make arrangements to get a permit to you.

Where can I find a map to the campus in order to locate my classroom?
Detailed building maps are found at here.

What happens if I can’t find my classroom?

Community Education weekly class schedules are posted on various bulletin boards on campus. You may also contact Information Central or the ACC Police Department for help locating your classroom.

Academic Departments and Programs

Where can I find a list of all ACC Departments and Programs?
You will find a list of all ACC departments and programs at http://www.arapahoe.edu/deparments-and-programs/a-z-offerings

Advising

What services does the Academic Advising office provide?
What can I expect from an Academic Advising appointment?
Do I need to meet with an Advisor every semester to register?
What don’t Academic Advisors do?
How do I choose a degree or certificate program?
What are Developmental Studies courses?
How do I declare my major?
What should I do if I can’t decide which degree or certificate program to choose right now?
What is a credit hour?
How many credit hours are considered “full time?”
What is the maximum number of credit hours I may take in one semester?
What do “prerequisite” and “corequisite” mean?
What is “Add/Drop”?
Will I automatically be dropped from a class if I stop attending?
What does it mean to “Withdraw” from a course?
How will a “W” affect my transcript?
What do “academic probation,” and “academic suspension” mean?

What services does the Academic Advising office provide?
The Academic Advising office provides students and potential students with an on-campus resource of academic advice and support, degree and course planning, and registration assistance. The Academic Advising office is also involved in student outreach and retention programs such as Learning Communities and the Early Alert program. For information on days and times Academic Advisors are available to meet with you, please call 303.797.5664 or e-mail advising@arapahoe.edu

What can I expect from an Academic Advising appointment?

• Registration information
• Discussion about your degree or certificate program and your academic goals
• Discussion of ACCUPLACER (formerly CPT) test results
• Resource and referral information
• Review of courses taken at ACC and transferred to ACC
• A conversation with an Advisor about how you are progressing

Do I need to meet with an Advisor every semester to register?
No. However, meeting with an Advisor can help to ensure that you achieve your educational and professional goals in a timely and cost-effective manner. Even if you schedule a short appointment to confirm that you are preparing to register for the correct courses, your time will not be wasted. It is better to be safe than sorry!

What don’t Academic Advisors do?
Advisors do not tell students which courses to take, choose a major for students or follow up with students on a daily basis.

How do I choose a degree or certificate program?
Degree and certificate programs can be chosen based on a personal or professional interest. ACC offers 130 degree and certificate programs. If you are not sure which degree or certificate program to begin, schedule an appointment with an Advisor to review your options. If you are planning to transfer to a four-year college or university an Advisor can help you choose the degree program that will best fit your educational goals.

What are Developmental Studies courses?
Developmental Studies courses provide students with rapid skill development to help them be successful in college. These courses are for students who have not been in school recently; want help with reading, writing and math; want to build confidence; or upgrade workforce skills.

How do I declare my major?

What should I do if I can’t decide which degree or certificate program to choose right now?
If you are undecided about a degree or certificate program, meet with an Academic Advisor to review the courses that are part of the statewide Guaranteed Transfer Program. Meeting with an Academic Advisor can help you plan your courses so that you do not delay your graduation from ACC or admission in to another institution.

What is a credit hour?
A credit hour is a measure of completed college work. Usually colleges give one credit hour for each hour of class time spent during the week. For example, MAT 121 (College Algebra) is a 4-credit course, therefore, you can expect to spend approximately 4 hours per week in your MAT 121 course. The more credits a course is worth, the more time and focus you can expect to spend on that class.

How many credit hours are considered “full time?”
Twelve credits or more in a semester is considered full time.

What is the maximum number of credit hours I may take in one semester?
You may register for no more than 18 credits per semester. You can register for more than 18 hours in one semester by submitting a “Petition for Course Overload” form, available at Information Central.

What do “prerequisite” and “corequisite” mean?

• A “prerequisite” is a course you must complete before registering for certain courses. For example, PSY 101 (General Psychology I) is pre-requisites for PSY 235 (Human Growth and Development). Pre-requisites are identified in the Course Descriptions section of the College Catalog.
• A “corequisite” is a course you must complete at the same time you are taking another course. You must sign up for both courses in the same semester if a co-requisite is listed. Co-requisites are identified in the Course Descriptions section of the College Catalog.

How do I know how many credits I should take per semester?
Generally, the answer depends on how much time you have outside of class to devote to your schoolwork. For every one credit hour you are enrolled in, you can expect to spend 1.5 – 2 hours per week outside of class working on material for that class. For example, for a three credit course you should expect to commit 4.5 – 6 hours per week to that class in addition to the regularly schedule class time. If you work full-time and/or have children to care for, you should make allowances in your weekly schedule to accommodate your out-of-class commitments. We recommend you schedule an Advising appointment to discuss your options by calling 303.797.5664.

What is “Add/Drop”?
This term refers to adding or dropping a class to your current schedule of classes. You may Add or Drop a course during the first 15% of the course term. Look for specific dates in the ACC Schedule of Classes. In order to determine if you should receive a refund after dropping a course, refer to ACC’s refund policy under the Tuition and Fees section of the College Catalog.

Will I automatically be dropped from a class if I stop attending?
No. If you stop attending a class ACC will not automatically drop you from the class roster. You must actively Drop a class before 15% of the class term has been completed. Dropping a class entitles you to a full tuition refund (minus the Registration Fee). If you do not attend the class and fail to satisfy course requirements, you will receive a grade of “F” for the course.

What does it mean to “Withdraw” from a course?
You can Withdraw from a class after 15% of the class term has been completed and before 80% of the class term has passed. You can Withdraw from a course through myACC, by calling the Admissions Office or going to Information Central. A “W” grade will appear on your transcript for all official withdrawals. Refunds are not given for Withdrawals.

How will a “W” affect my transcript?
It will not affect your credit or cumulative GPA. Instead of receiving a grade for the course, a “W” will be listed on your ACC transcript.

What do “academic probation” and “academic suspension” mean?
A cumulative GPA lower than 2.0 will place a student on “academic probation.” A student who has completed at least 13 cumulative credit hours at ACC must maintain a minimum cumulative GPA of 2.0. Transfer credits from other institutions will not be calculated in your ACC GPA. The probation process involves meeting with an Academic Advisor during each semester of the probation. Probation remains in effect until the student’s ACC cumulative GPA reaches a minimum of 2.0.

Bookstore

Where is the ACC bookstore?
What are the Bookstore hours?
What forms of payment does the Bookstore accept?
Can I use Financial Aid for my books?

Where is the ACC bookstore?
The Bookstore is on the first floor of the Main building, adjacent to the elevators.

What are the Bookstore hours?
Monday-Tuesday 8 a.m.-6 p.m. Wednesday-Friday 8 a.m.-5 p.m. Saturday-Sunday Closed The Bookstore is closed during Thanksgiving and Holiday breaks. Hours may be different during the Summer semester and extended hours are offered at the beginning of each semester.

What forms of payment does the Bookstore accept?
We accept cash, American Express, Visa, Discover, MasterCard, Follett Gift Cards and Travelers Checks. We take personal checks if they are imprinted with the account holder's name and address and presented with the account holder’s valid Driver license.

Can I use Financial Aid for my books?
Yes. See a Bookstore representative for full details

Campus Maps

Campus maps are located at http://www.arapahoe.edu/aboutacc/maps/index.html.

Campus Police Services

Do I need a student ID?
Where can I pick up a student ID?
Do I need a parking permit?
Where can I get a parking permit?
Who are the Campus Police and what services do they offer?
Does ACC offer safety escorts on campus?

Do I need a student ID?
No. ACC IDs are effective in validating student status and identification, which allow students to use the campus computer labs, sell books back to the bookstore, borrow materials from the Library and receive discounts for movie rates. Students are not required to obtain an ID; however, a Student Activity fee is automatically deducted from tuition for utilization of the ID and student services.

Where can I pick up a student ID?
IDs are available at the Campus Police Department, Main building, Room M2630. Office hours are Monday-Tuesday 8 a.m.-6 p.m. and Wednesday-Friday 8 a.m.-5 p.m. Students can obtain a student ID from the Campus Police Department, located in the Main Building on the Second Floor in room M2630. Students must be present for a photo and provide a valid form of ID, a current schedule and fees receipt stating the student’s tuition has been paid. If the student is receiving financial aid, the student must obtain a fees receipt from the Cashier’s Office stating the student is receiving financial aid.

Do I need a parking permit?
Yes, a valid parking permit is required to park in ACC Lots A through L and parking lots located at the University Center at Chaparral in Parker. One-hour and four-hour visitor parking is located on the streets surrounding ACC on Sumner Street, West College Drive and South Nevada Street. Temporary day passes are also available free of charge for visitors. Decal parking sticker permits are valid from the Summer semester through the Spring semester. Art and Design Center hang-tag permits for Lot J are valid only by semester. Parking fees are automatically deducted from tuition for students taking classes on the Main campus and at the University Center at Chaparral.

Where can I get a parking permit?
Parking passes are available at Parking Services/Campus Police Main Building, Room M2630. Students must provide a current schedule and fees receipt stating tuition has been paid. If you are receiving financial aid, you must obtain a fees receipt from the Cashier’s Office stating that the student is receiving financial aid.

Who are the Campus Police and what services do they offer?
The Campus Police Department includes eight commissioned police officers, the Chief of Police and a detective, with all of them having full powers of arrest (through the Colorado Revised Statutes). In addition, we have four civilian employees. We offer motorist assistance in vehicle lock-outs and jump starts, safety escorts, fingerprinting to the public and respond to all emergency calls and general safety services on campus. In case of emergency or incident, call the Campus Police at 303.797.5800 or 303.797.5911. If no immediate answer, call 9-911.

Does ACC offer safety escorts on campus?
Yes. When walking on campus during evening hours, you are encouraged to walk with another person and use well-lighted and well-traveled routes. The Campus Police Department provides escorts to members of the campus community. To participate in this service, call extension 5800.

Career Center

What services does the Career Center offer?
What can I do, professionally, with a certificate or degree program I’ve selected?

What services does the Career Center offer?
The Career Center assists students in setting career and professional goals. Resources are available in the Career Center to help students determine possible careers with specific majors, including monthly career planning seminars, employment services, a resource library and the Career Center computer lab.

What can I do, professionally, with a certificate or degree program I’ve selected?
Many students who earn a two-year Associate’s degree at ACC transfer their credits to four-year colleges or universities. ACC has established transfer and articulation agreements with a variety of public and private institutions. Contact the Career Center at 303.797.5805 or e-mail: careers@arapahoe.edu office for more information.

Child Care

Does ACC have a childcare center?
How old do children have to be to attend the ACC Child Development Center?
Do you offer any type of financial assistance?
Do you have waiting list?

Does ACC have a childcare center?
Yes. The ACC Child Development Center provides high quality, flexible, moderately priced childcare services for ACC students, staff, faculty and the community on a space available basis.

How old do children have to be to attend the ACC Child Development Center?
2 ½ years old.

Do you offer any type of financial assistance?
Yes. We participate in the Colorado Preschool and Kindergarten Program, which will pay for your child to attend either two or four days a week depending on what you qualify for. For details, contact the Child Care office at 303.797.5678. We also offer child care stipends for ACC students.

Do you have waiting list?
Yes. We start a new waiting list every semester. For details, contact the Child Care office at 303.797.5678.

College Catalog and Schedule

What is the difference between the College Catalog and Schedule of Classes?
The College Catalog is a detailed description of all important information, regulations, policies, program requirements and course descriptions. The Schedule of Classes is a listing of ALL courses being offered each semester. Both the Catalog and Schedule of Classes are available online or free of charge at Information Central and the Academic Advising office.

Computer Lab

Does ACC have computers I can use?
Can I register online using ACC computers?

Does ACC have computers I can use?
Yes, we offer an open computer lab on first floor of the Main building in Room M1650. This lab has over 60 computers for our student use. A variety of these computers have Microsoft products on them as well as AutoCAD, Mini Tab, Food Processor, and other specialized software needed to support the various academic programs on campus. Support staff is available for assistance if you need it. The lab is open Monday – Thursday 8 a.m. – 9 p.m., Friday 8 a.m. – 5 p.m., Saturday 9 a.m. – 2 p.m., and Sunday 1 p.m. – 5 p.m. while classes are in session.

Can I register online using ACC computers?
Yes. In addition to the computers in the Open Computer Lab, there are other computers conveniently located at Information Central. The Information Central staff can assists students if there are questions.

Corporate Learning Division

How do I sign up for a computer course with Corporate Learning and what is the schedule?
I am interested in the RN Refresher course. How do I enroll?
I am a trainer / instructor / corporate representative and I would like to offer training seminars / classes to the Corporate Learning Division. What do I need to do?
We are a corporation in need of ‘XYZ’ training. What do you offer that can help us?
I am interested in the Event Management program and/or the Online Medical Transcription Program that you offer. Where do I find more information?
I am interested in grant funded training. How can I find out more about this training?

How do I sign up for a computer course with Corporate Learning and what is the schedule?
You can register online at www.coloradotraining.com or call 303.734.3701 for non-credit computer classes held at the UCC campus in Parker, Colorado. All of the Corporate Learning computer courses can be scheduled for an entire company and can be held at our site or yours.

I am interested in the RN Refresher course. How do I enroll?
A current or lapsed Colorado RN License is required to enroll in the program. The course is made up of three parts: online, hands-on skills lab, and clinical experience and usually takes approximately 12 – 16 weeks to complete. Please call 303.734.3701 for full details and to request an application to be e-mailed.

I am a trainer / instructor / corporate representative and I would like to offer training seminars / classes to the Corporate Learning Division. What do I need to do?
Call 303.734.3701 to discuss upcoming training possibilities and newly scheduled programs that CLD offers. Your resume and course outlines can be sent to cld@arapahoe.edu.

We are a corporation in need of ‘XYZ’ training. What do you offer that can help us?
Call 303.734.3701 for customized training solutions that will meet your specific needs.

I am interested in the Event Management program and/or the Online Medical Transcription Program that you offer. Where do I find more information?
Go to our Web site at www.coloradotraining.com to register and check the schedules for either program. Call 303.734.3701 for information and registration materials for the medical transcription program.

I am interested in grant funded training. How can I find out more about this training?
Visit our Web site at www.coloradotraining.com and select the State Training Grants link to research this opportunity. There will be some forms to fill out on the website, if you have any questions, call 303.734.3702 and we will happily assist you.

Credit for Prior Learning

I have earned credit outside normal college channels or I have life experiences. Can I obtain college credit?
Yes you may. For more information visit our page Credit for Prior Learning.

Degrees and Certificates

What degrees and certificates does ACC offer?
What is a Certificate program?
What is the Associate of Applied Science degree?
What is the Associate of Science or Associate of Arts degree?
How do I choose a degree or certificate program?
Where can I find degree and certificate requirements and course descriptions?
How many courses must I complete to earn a degree or certificate?

What degrees and certificates does ACC offer?
ACC offers over 130 degree and certificate programs. These programs are listed on the Academic Departments and Programs Web page and in the College Catalog, available free of charge at Information Central at Main Campus and at UCC.

What is a Certificate program?
A Certificate program is earned upon completing a specialized short-term, hands-on-training and study in a specific occupational area. The credits earned in a certificate program may be applied to a related Associate of Applied Science program.

What is the Associate of Applied Science degree?
An A.A.S. degree program is an occupational program of study designed to prepare students for employment in a variety of high-tech or mid-management fields of study with in the business, health, technical or industrial occupations. The Associate of Applied Science is a minimum of 60 credit hours.

What is the Associate of Science or Associate of Arts degree?
The Associate of Science and Associate of Arts degree are designed primarily for students intending to transfer to a four-year institution.

How do I choose a degree or certificate program?
Degree and certificate programs can be chosen based on personal or professional interest. If you’re not sure which program will suit your needs, meet with an Academic Advisor (303.797.5651) to review the requirements and components of our degree or certificate programs. If you’re planning to transfer to a four-year college or university, the Advisor can assist you in choosing the program that will best serve your needs.

Where can I find degree and certificate requirements and course descriptions?
Course descriptions and degree and certificate requirements are listed on the Course Descriptions Web page and Degree and Certificate Requirements Web page as well as in the printed College Catalog, available free of charge at Information Central at the Main Campus or at UCC in Parker, Colorado..

How many courses must I complete to earn a degree or certificate?
To earn a degree or certificate at ACC you must complete a minimum number of credits applicable to that degree or certificate program. Associate degrees require that you complete a minimum of 15 semester credits after transferring any applicable credits towards your degree program from approved colleges or universities. Certificate programs require that you complete at least 50% of the courses required by your program at ACC.

Disability Services

Does ACC provide services for students with disabilities?
Yes. Support services are available to students with disabilities who have a documented need for accommodation, in accordance with the Americans with Disabilities Act and the Rehabilitation Act of 1973, Section 504. Services include but are not limited to:

• Test and classroom accommodations
• Interpreters for students who are deaf or hearing impaired
• Classroom materials or College publications in alternate print formats such as Braille, audio tape, enlarged print, or disk
• Self-advocacy training and ADA/504 information
• Specialized orientations for support services
• Use of adaptive equipment such as sound amplification or enlargement devices

Visit our Disability Services Department, Room M2710, for a description of services.

Employment Opportunities at ACC

How do I learn about employment opportunities at ACC?
Who can I call about job openings at ACC?
Where do I send my application materials (letter of interest, application, résumé and ersity data form)?

How do I learn about employment opportunities at ACC?
Please check our website at http://www.arapahoe.edu for a current listing of all of our open positions. If you are interested in a work study position e-mail janet.do@arapahoe.edu.

Who can I call about job openings at ACC?
Contact a Human Resources representative at 303.797.5644.

Where do I send my application materials (letter of interest, application, résumé and ersity data form)?
Send to:
Office of Human Resources
Arapahoe Community College
5900 South Santa Fe Drive
P.O. Box 9002
Littleton, CO 80160–9002

Financial Aid

What is Financial Aid?
How do I apply for financial aid?
What is FAFSA?
When do I apply?

What is Financial Aid?
Financial aid is a way to assist students who wish to further their education. Financial aid consists of grants, scholarships, work study and student loans.

How do I apply for financial aid?
To be considered for financial aid, students must complete the Free Application for Federal Student Aid (FAFSA) or the Renewal FAFSA.

What is FAFSA?
FAFSA stands for Free Application for Federal Student Aid. To qualify for eligibility for Federal and most state student aid programs, you (and probably your parents) will need to complete the FAFSA. The information you supply and the results go to the colleges you select. The FAFSA form is available in our Financial Office on the Main Campus, Room M2115 and online.

When do I apply?
Financial aid awards are made for a maximum of one year. Students must apply each year after January 1 to establish their eligibility for continued financial assistance. We recommend applying each year by April 1 if you plan to attend the fall semester of that year. For more information, visit the ACC Financial Aid Office, Room M2115, or call 303.797.5661

Fitness Center

Can I get a workout in at ACC around my class schedule?
You bet! We have over 100 pieces of exercise equipment including

• weight machines
• stationary and computerized bicycles
• Stairmaster machines,
• treadmills,
• rowing machines
• VersaClimbers
• free weights

We also offer wheelchair accessible multi- station weight machine. Our Fitness Center has a locker room and showers. For more information, call 303.797.5853.

Forms

Where can I find commonly used forms?
A list of commonly requested forms is found on the Web site at the Forms Web page. These forms also are available at Information Central and Admissions and Records on the second floor of the Main Building.

GED Preparation

What does GED mean?
Does ACC offer the GED test?
Why would I need a GED certificate?
Do I need to take GED preparation classes before taking exams?

What does GED mean?
The GED is equivalent to a high school diploma from the United States and its territories. The GED is for persons 17 years or older who have not completed high school. The GED means General Educational Development and the exams measure your knowledge and skills in certain academic fields that are generally learned in high school.

Does ACC offer the GED test?
Yes, at the Main Campus through the Testing Center, Room M2280. You will need to schedule an appointment to take the exam, call 303.797.5993 or e-mail lyn.smith@arapahoe.edu. In order to save time at the testing center, you can go to www.ged123.org and prepare your registration. Print this off and bring it with you to your appointment. The cost of the exam is $90 (To retake the exam it will cost $16). Make sure to bring in a valid state or government form of ID when taking the test.

Why would I need a GED certificate?
Many companies are now requiring new employees to have a high school diploma or equivalent. A GED may also open more doors for you to continue your education.

Do I need to take GED preparation classes before taking exams?
No. It is not necessary to take classes before taking the exams, but the classes can help you prepare for the exams. If you would like to take the preparation classes, call the Non-Credit Program at 303.797.5722 to register for classes, they are offered in the classroom as well as on-line.

Grades

How can I check my grades?
What is an “Incomplete”?
Can I replace a low grade I earned?

How can I check my grades?
From the ACC home page, login to myACC using your Student ID (your S#) and PIN. Select the Student Menu, then Student Records Menu.

What is an “Incomplete”?
A grade of “Incomplete” may be given to students who, because of illness or circumstances beyond their control, are unable to complete their coursework within the semester. An Incomplete is given only if you have finished at least 80% of the semester with a grade of “C” or better, and you provided evidence to the Instructor that you are unable to continue. An Incomplete Grade Form must be filed by the Instructor with the Admissions and Records Office when submitting grades. See the “Grading System” section of the College Catalog for further details regarding an “Incomplete.”

Can I replace a low grade I earned?
Yes. You may repeat any course and have a new grade replace an old grade. See the “Repeat Courses” section in the College Catalog for guidelines on grade replacement. You may get a “Repeated Course – Exclude from GPA Request” form at http://www.arapahoe.edu/applyregister/forms.html or from Information Central.

International Students

Who do I contact for information about becoming an international student at ACC?
What services does ACC have for international students?
What are the Admission requirements for international students?

Who do I contact for information about becoming an international student at ACC?
Contact Janet Ludwig, International Student Advisor, at 303.797.5652, or e-mail your questions to janet.ludwig@arapahoe.edu.

What services does ACC have for international students?
International Club, dedicated International Student Advisor who can help with immigration paperwork, free Writing center and tutoring help for classes

What are the admission requirements for international students?
International students may apply for admission in any semester. The admission deadline is the Friday before each semester begins for students already in Colorado and three weeks in advance for those located in the United States (US). For students outside the US, the deadline depends on the visa process in that country.

New international students must first complete the International Student Application Form. Proof of high school (secondary) graduation; official English translations of academic records including diploma and transcripts from your secondary and/or post-secondary institutions are required. Also, the Department of Homeland Security requires that students submit a financial guarantee.

In addition, international students must provide evidence of English Language proficiency by providing proof of ONE of the following: Minimum score of 57 on the Internet-based TOEFL; minimum score of 75 on the Official Michigan Test if taken at the Spring International Language Center; completion of courses from an approved English Language Center; or minimum score of 5.0 on IELTS exam. Complete information about these requirements is located at ACC International Student Admission Web page.

Library

When is the Library open?
What do I need to check out books from the Library?
Is wireless Internet access available in the Library?
What is the Library's Computer Use Policy?
Can I save documents from the Library's computers onto an external source?
Can I print documents from the Library computers?
Does the Library have copy machines?
Are children allowed in the Library?

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When is the Library open?

Spring and Fall Semesters

Monday-Thursday: 7:30 a.m. – 9 p.m.
Friday: 7.30 a.m. – 5 p.m.
Saturday: 9 a.m. – 2 p.m.
Sunday: 1 p.m. – 5 p.m.

Summer Semester

Monday-Thursday: 8 a.m. – 8 p.m.
Friday: 8 a.m. – 5 p.m.
Closed Weekends

Interterm Periods (between academic semesters)

Monday-Friday: 8 a.m. - 5 p.m.
Closed Weekends

What do I need to check out books from the Library?
Your ACC identification card (ID) is also your library card. You can obtain an ACC ID card from Campus Police in Room M2630. You will need this card to check materials out of the Library, view audio/visual materials, check out laptops to be used in the Library, and check out reserve items.

Is wireless Internet access available in the Library?
Yes. Wireless access is available through the “WiFi” standard. Most users can simply bring their wireless-enabled laptops to the Library and access the Internet.

What is the Library's Computer Use Policy?
In accordance with Colorado Community College System’s General Computer and Information Systems Procedures, screen displays of images, sounds or messages that could create an atmosphere of discomfort or harassment for others, especially those considered obscene or sexually explicit are prohibited. Violation of this procedure may result in the loss of computer privileges.

• ACC students have priority over non-students.
• Use of computers for research has priority over all other uses.
• A picture ID must be presented if requested by a librarian or library staff member.
• Food and drink are not permitted at computer stations.
• All computer users must pay 10 cents per page of printing. Pay at the circulation desk.
• Be aware that any and all files saved to a library computer are deleted nightly.
• Do not shut down computers when you are finished.
• Can I save documents from the Library's computers onto an external source?

Can I save documents from the Library's computers onto an external source?
Yes. New floppies are available at the circulation desk for 50 cents, used, blank floppies are 25 cents, CD-Rs are available for $1, CD-RWs for $2, and 2 GB flash drives are $10.

Can I print documents from the Library computers?
Yes. Printing is available for a 10 cent per page charge. Please pay at the circulation desk prior to exiting the Library. For color printing, go to the Open Computer Lab in M1650.

Does the Library have copy machines?
Yes. The Library has two copy machines on the second floor. Copies are 10 cents per black and white page.

Are children allowed in the Library?
Children ages 12 and under are allowed in the Library only if they are escorted and supervised by an adult.

Online Learning

Is online learning right for me?
How do I login to my online class?
How often will I need to visit the campus?

• Is online learning right for me?
  To be successful in an online course,
• You should be comfortable using a computer.
• You should understand how to navigate the World Wide Web.
• You should be able to communicate well in writing.
• You should be self-motivated and self-disciplined.
• You need to be able to commit to from 4 to 15 hours per week per course.
• You need to be willing to participate in the virtual classroom discussions.
• You should be able to complete assignments on time.

How do I login to my online class?
You will not be able to login to your online course until the first day of classes. You will need your USER NAME, which is your ACC student ID number (your “S” number), and a PASSWORD, which is a six digit number for your birth date (MMDDYY). For example, if your birthday is April 16, 1970, your password is 041670. For more information visit Online Learning.

How often will I need to visit the campus?
Depending on the course, you may need to come to campus to buy textbooks and other instructional material, attend a mandatory orientation session, use the library, and view videos or to take tests or exams. In those cases, you may come to campus any time during the duration of the class. In some cases, all class requirements may be met online.

Parents Questions

How much does ACC’s tuition cost and how can I pay for it?
Will my student’s courses transfer?
What if my son or daughter doesn't know exactly what they want to do?
What services are available to help students find jobs?
What do students need to do prior to starting classes at ACC?
What is FERPA (Family Educational Rights and Privacy Act) and what does it mean for parents?
What help is available to my student after they enroll?

How much does ACC’s tuition cost and how can I pay for it?
Arapahoe Community College is one of the most economical colleges in Colorado with very low tuition rates. Go to ACC Tuition and Fee Schedule) Web page for updated rates. Financial aid, scholarships and payment plans are also available to assist with tuition costs.

Will my student’s courses transfer?
ACC is a great place for your daughter or son to start their education. Many general education credits are guaranteed to transfer to Colorado’s higher-education public institutions. Many of our students planning to earn a bachelor degree take their general education requirements at ACC’s low tuition rates, before transferring. ACC also has articulation agreements for some of our Associate degree programs with public and private institutions.

What if my son or daughter doesn't know exactly what they want to do?
Excellent help is available! ACC Advising and Career Center specialists provide educational assistance to students and help them make educated decisions.

What services are available to help students find jobs?
ACC maintains job banks of current openings. Recruiters from businesses, industries and professions visit campus regularly through regular career fairs. Many of these companies list their job openings with our Career Center. We also provide seminars on job searches, resumes and job interview preparation.

What do students need to do prior to starting classes at ACC?
Students should be encouraged to take challenging classes in high school and to take concurrent enrollment classes when possible. They should complete an ACC application for admission, take our assessment tests, and make arrangements to have their high school transcript sent to ACC. Prospective students are encouraged to attend an orientation and set up an appointment with an Advisor to plan a schedule.

What is FERPA (Family Educational Rights and Privacy Act) and what does it mean for parents?
The Family Educational Rights and Privacy Act is a federal law that protects the privacy of student records. This would make it illegal for ACC to provide private information concerning students to any one including the parents. Students may waive this right and make information available by completing a form at Information Central.

What help is available to my student after they enroll?
Numerous services are available to help your student once they arrive on campus. Free tutoring and accommodations for students with special needs are available through the Student Affairs Office. Computer labs and our Library are available for student use. Our Campus Police department provides security and motorist assistance services.

Parking

Do I need a permit to park at ACC?
Yes. All campus parking lots require a Parking Permit. To get a Permit, take your payment receipt and class schedule to Parking Services/Campus Police Main Building, Room M2630. Visitor day passes are available at Information Central or the Campus Police Office.

PSEO (Post Secondary Enrollment Options) and College/High School Credit

I’m still in high school. Can I earn college credit now?
Yes. Whether you want to jump-start your college career or you're looking for a way to enhance your high school or personal achievements, high school students may attend ACC. High school students who successfully pass ACC courses (with C or better) can use the ACC coursework for both high school and college credit. If approved by your school district, you may also be eligible for tuition reimbursement or pre-paid tuition options. Discuss co-enrollment options with your high school counselor and visit ACC's High School Relations Web page.

Registration

How do I register for classes?
How do I get a Student ID number?
When is the last date to register?
How do I get a copy of my schedule?
How do I drop a class?

How do I register for classes?
Login to myACC from the ACC Web site and select “Add or Drop a class” in the Registration Tools channel. If you have the CRN numbers, enter them in the text boxes at the bottom and hit Submit Changes. If not, you may search for available classes by selecting “Class Search.” Once finished, hit “Back to Student Tab.”

How do I get a Student ID number?

• If you are a new student, you received your S# in your ACC acceptance e-mail or letter.
• If you do not know your S#, Select “Lost Username” on the MyACC login page.

When is the last date to register?
That date, and all other important ACC dates appear in our Schedule of Classes and on our Web site, www.arapahoe.edu.

How do I get a copy of my schedule?
Login to myACC from the ACC Web site. Select “Detailed Student Schedule” in the Registration Tools channel. Select term (if needed). You may print this schedule.

How do I drop a class?
Login to myACC from the ACC Web site. Select Log into myACC (link to www.arapahoe.edu). On the Student tab, select “Add or Drop a class” in the Registration Tools channel. Select the “drop web” option. Once finished, hit “Back to Student Tab.”

Scholarships

Where do I find out about Scholarships at ACC?
ACC is happy to provide scholarship information online at the ACC Web site on the Overview of Scholarships Web page.

Student Affairs

Where can I get a Student Handbook
What kinds of activities does ACC offer?
How do I get involved in clubs at ACC?

Where can I get a Student Handbook
Handbooks are available in the Student Affairs office, Room M2820.

What kinds of activities does ACC offer?
We have many activities planned for all interests, both on- and off-campus. Watch the ACC “Coming Attractions” bulletin boards, our Web site, or pick up a schedule of events from the Student Affairs Office, Room M2820. If you wish to participate in any event, visit the Student Affairs Office to register.

How do I get involved in clubs at ACC?
Information about the current clubs is available at the Student Affairs Office, Room M2820. If you don’t see a club that interests you, forming a new club is fun and simple. Ask a member of the Student Affairs Office for more information about starting a new club. For more information call 303.797.5667.

Student ID

Where do I get a Student ID?
You get your ID card at the Campus Police Office, Room M2600. A Student ID card is required to check out books and materials from the Library, use the swimming pool and Open Computer Lab, or buy or sell books in the Bookstore.

If you are a new ACC student, you will receive a S# with your admissions letter or via e–mail (if we had a valid e-mail address for you). If you don’t know your S#, call the Admissions and Records Office at 303.797.5621. They will need the following information: Full name (first, middle, last) - date of birth - address and phone number. We will e-mail you your S# to you after we receive and confirm this information.

Student Loans

Where do I find out about Student Loans?”
Student Loan information is found online at the ACC Web site on the loans section of the Financial Aid Web page.

Testing Center

What does the Testing Center do?
What is the Accuplacer (formerly CPT)?
What do my Accuplacer scores mean?

What does the Testing Center do?
ACC offers three different types of testing for students:

1. Instructional testing is available for students who need to take make-up tests and any telecourse or online class tests where the student may need a proctored environment.
2. Placement Testing is mandated by Community Colleges of Colorado Board Policy for community college students who are either: Degree seeking (not including certificates), this includes continuing students who switch from unknown to degree seeking; and/or Enrolling in College-level English or math. For Study Guides, please see the online study resource.
3. GED Testing for students planning to take the GED High School Equivalency Examination. GED preparation classes are run through ACC's Non-Credit Department.

What is the Accuplacer (formerly CPT)?
It is an assessment test. If you wish to enroll in an ACC certificate or degree program, you may be required to complete the Accuplacer assessment in English, reading, and mathematics. Assessment helps you and your Advisor select courses appropriate for your educational background and, in the long term, will help you succeed in college. Visit the ACC Testing Center for further information.

If you are unsure if your program has an Accuplacer requirement, consult an Academic Advisor. You may satisfy the Accuplacer requirement by showing proficiency through ACT or SAT scores, or prior college learning.

What do my Accuplacer scores mean?
Accuplacer scores determine your readiness for college level math, reading and English work. Students who do not test directly into college level English or math courses will be required to take Developmental Studies courses. For further information, visit the Developmental Studies Web page.

Transcripts

Can I enroll without my transcripts?
How do I order transcripts?

Can I enroll without my transcripts?
Yes. You may enroll in a class without transcripts as long as you meet all the prerequisites. If you previously took a prerequisite at another institution, you may provide an unofficial copy of your transcript. If you wish to transfer previous college coursework to Arapahoe Community College, you will need to send an official transcript to the Admissions and Records Office.

How do I order transcripts?
There are two easy ways to order your official transcripts from ACC. You can order them online through MyCommunity EDUCATION, or download and complete the ACC Official Transcript Request Form (PDF). You may submit your request by:

• Faxing the form to the Admissions and Records Office at 303.797.5970.
• Returning the form to Information Central at the Main Campus.
• Mailing the form to: Arapahoe Community College, Admissions and Records Office Attention: Transcripts, 5900 South Santa Fe Drive, Littleton, CO 80160

ACC will process all transcript requests within three business days of receipt. For more information, call our Admissions and Records Office at 303.797.5621.

Transfer Credits

Do my grades from transfer credits count toward my ACC grade point average (GPA)? Do they count for honors at graduation?
Will my ACC credits transfer to other higher education institutions?
Does ACC have transfer agreements with four-year colleges and universities?
How do I prepare for transfer to another college?
How do I know if courses taken at another college will transfer to ACC?

Do my grades from transfer credits count toward my ACC grade point average (GPA)? Do they count for honors at graduation?
No, transfer coursework is not calculated into your ACC GPA. Only grades received at ACC count in your GPA, and your GPA earned at ACC determines honors at graduation.

Will my ACC credits transfer to other higher education institutions?
Each institution establishes their own transfer credit acceptance policies. Having said that, any ACC course denoted as GT: Guaranteed Transfer is guaranteed to transfer to other public institutions of higher learning in Colorado, as long as a grade of “C” or better is earned in each course.

Does ACC have transfer agreements with four-year colleges and universities?
ACC has specific articulation agreements with many colleges and universities. The Academic Advising office, and/or specific academic programs (e.g. Paralegal Department, Criminal Justice Department, etc.) maintain information about current articulation agreements between ACC and other institutions.

How do I prepare for transfer to another college?
Your first step is to contact that school’s admissions department to get important dates and deadlines as well as application, degree, and academic program information. To order an OFFICIAL transcript from ACC to be sent to another college please visit the Transcript Requests and Evaluations Web page.

How do I know if courses taken at another college will transfer to ACC?
ACC must evaluate your OFFICIAL TRANSCRIPT. To receive credit at ACC for courses taken elsewhere, contact each prior learning institution attended and have your OFFICIAL TRANSCRIPT(S) submitted to the ACC Admissions and Records Office. ACC defines an OFFICIAL TRANSCRIPT as one that is given by a higher education institution directly to ACC and does not enter into the student’s possession. The OFFICIAL TRANSCRIPT should be sent to: Arapahoe Community College, c/o Admissions and Records, 5900 South Santa Fe Drive, Littleton, CO 80160.

Tuition and Fees

How much does it cost to attend ACC?
When do I have to pay my tuition?
How do I pay for classes?

How much does it cost to attend ACC?
That depends on several factors, including your residency status, the number of credit hours you’re taking, and whether you have signed up for the Colorado Opportunity Fund (COF).

The Community Colleges of Colorado Board sets the tuition and fee rates for all Colorado community colleges. Tuition classification is governed by state law (Colorado Revised Statutes 23-7-101, et seq.,1997.) and it applies to all public institutions of higher education in Colorado.

To view a detailed Tuition and Fee chart, see the ACC Catalog, Schedule of Classes or our Web site’s Tuition and Fees page.

When do I have to pay my tuition?
The payment date is found in the Schedule of Classes. Payment plan information is located on the ACC Web site at the Payment Plan through eCashier page.

How do I pay for classes?
Login to myACC from the ACC Web site. Your current account balance is in the My Account channel on the Student Finance tab. To pay online, select the credit card icon next to your account balance. You will find other payment option (and contact information) in the Payment Options channel.

Tutorial Services

What should I do if I’m having academic problems?
Can I get tutoring?

What should I do if I’m having academic problems?
ACC provides several avenues to assist students. Always speak with your instructor first about your concerns or difficulties. If you need more help, drop by the Student Success Center, Room M2720 on the main campus, where you will find math and writing instructors, professional tutors, and advanced students who have excelled in many ACC courses. You can also access interactive skill building lessons in vocabulary, grammar, math, and algebra. Call 303.797.5824 for more information.

Can I get tutoring?
Absolutely! All tutoring is free for ACC students. We offer walk in help, reserved appointments for the Writing Center, and weekly small group sessions in a variety of subjects. Call 303.797.5824 or select this link for Tutorial Services.

University Center at Chaparral

What is University Center at Chaparral?
Does UCC have a bookstore where we can buy books?
Can I pay my tuition at UCC?
Do I need a parking sticker for UCC?
Does UCC have a cafeteria?

What is University Center at Chaparral?
The University Center at Chaparral, located at 15653 Brookstone Drive, is ACC’s Parker campus. For information about this location, call 303.734.4822

Does UCC have a bookstore where we can buy books?
No, UCC does not have a bookstore where textbooks can be purchased. The only items for sale at UCC are pencils, floppy disks, and ScanTrons.

Can I pay my tuition at UCC?
Yes you can. Students can pay their full tuition balance at UCC with a check or credit card only. No payment plans can be set up at the UCC facility. We recommend that students use the online payment option that is available through the Login to myACC from the ACC Web site.

Do I need a parking sticker for UCC?
If your classes are only at UCC, you are not required to display a parking sticker.

Does UCC have a cafeteria?
No, but UCC does have soda and snack machines as well as a gourmet coffee machine.

Veterans Services

Can I get veterans benefits at ACC?
Yes. The Veterans Affairs office is located with Financial Aid in Room M2110. For assistance please call 303.797.5661, or visit www.gibill.va.gov. The primary responsibility of the Veterans Affairs office is to submit certifications of enrollment for students that are eligible for VA educational benefits.

Wireless Internet

Does ACC provide free access for students?
Yes, ACC provides free wireless Internet access throughout the College.

Writing Center

I’d like to improve my writing skills. Does ACC offer any special assistance?
The Writing Center, located in Room M2855, is available for students who wish to receive assistance with writing assignments. For more information visit the Writing Center's Web page or call 303.797.5830.